Managing Director, Human Resources

Posted by
Published 20 days ago

Who We Are

Center for Supportive Schools is an anti-racist, fast-paced, collegial, and team-oriented organization wholly committed to helping schools become places where students want to be. Our work directly addresses student disengagement, a root cause of diminished academic performance, students dropping out of school, and other high-risk student behaviors. We partner with schools in three areas: developing all students into leaders; empowering teachers to collaborate with each other and with students; and engaging entire school communities to improve how learning happens.

CSS is driven by the vision that one day, all students will thrive in schools that graduate them prepared for the rigors of college and lives filled with meaningful work, active citizenship, and personal fulfillment.

We are committed to antiracism. Our vision for students will not be realized absent the dismantling of systemic racism that permeates schools and society. Schools are not safe, supportive, engaging, and inspiring unless they address all areas of marginalization and eradicate all the many interconnected forms of oppression. CSS’s focus on antiracism results from the outsized role that racism has played in shaping the United States and its institutions, from the fact that racism intersects with all other forms of oppression, and given that that which we learn and develop – tools, frameworks, resources – in dismantling racism can be leveraged to abolish all other forms of oppression.

Founded in 1979, we are a national organization currently impacting 65,000 students annually and committed to supporting every K-12 school in the country. Most of our partners are economically disadvantaged communities where the consequences of student disengagement and racism can be most devastating.

For more information, please visit For more information about CSS’s commitment to antiracism, please visit

Who You Are

You are a highly motivated, passionate, and seasoned leader of people and culture with deep experience building and executing effective approaches to talent development and creating an inspiring and inclusive organizational culture. You are well versed in issues of systemic oppression, including racial justice, and are committed to deepening your knowledge, dismantling oppressive systems, and creating systems and processes that are equitable, inclusive, and foster diversity. You are well versed in employment/labor laws and human resources best practices. You are a clear communicator (written and verbal) and are comfortable advocating for changes to long-time practices if they are no longer serving the organizational goals and human resources strategy. You are interested in solving problems by gathering historical information, collecting new data, and consulting with others in a collaborative

manner. You are an analytical thinker. You have the ability to solve problems quickly and effectively, demonstrating a passion for providing and implementing effective solutions to complex problems.

The Role

As the Managing Director, Human Resources, you will serve as a member of the Cabinet (CSS’s senior leadership team) and will lead the development and execution of a human resource strategy in support of CSS’s overall vision, mission, strategic direction, and organizational goals. In this role, you will serve as a strategic advisor, functional expert, and thought partner to the CEO and the senior leadership team on all people matters. You will serve as the managing director primarily responsible for organizational culture and its impact on the organization’s ability to achieve its goals. You will partner with other CSS staff members to ensure that the culture, talent, and leadership are in place to successfully advance the mission of CSS.

The Managing Director, Human Resources will provide dynamic and strategic leadership to the organization on matters relating to organizational culture, talent acquisition and retention, talent management and development, engagement, compensation, benefits, HR technology, HR operations, staff health and wellness, employment laws and regulations, employment risk mitigation, and all people-related policies.

Leading a team of approximately three staff and supported by several consultants to envision, you will develop and execute CSS’s human resource strategy. You will report to the CEO.

What You’ll Do

Vision & Culture

· Attract the best talent available and position CSS as a great place to work by fostering a welcoming, respectful, inclusive workplace where team members can thrive across multiple regions and a national team

· Ensure that HR policies and practices align with CSS’s DEI vision and mission in collaboration with the DEI team

· Ensure equitable and transparent HR policies and processes are in place

· Operate as a driving force on culture and key people initiatives

· Use data to proactively inform people-initiatives and policy recommendations that will address the needs of the staff

· Develop, monitor, and report on a set of metrics for assessing the effectiveness of HR programs and activities

· Work with the entire organization to promote diversity, equity, and inclusion throughout all aspects of CSS

· Track workforce metrics and recommend programs that align to business strategies

Staff Development & Retention

· Use data (engagement surveys, leadership assessments, exit interviews, and exit surveys) to identify key areas of staff development and to create development plans that support team leaders/leadership teams

· Facilitate an environment where the well-being of employees is carefully considered in the planning and execution of business objectives

· Consult with staff and team leaders regarding employee relations and performance issues and initiate action plans to address and resolve issues

· Advise, coach, and mentor staff and team leaders on matters regarding sound talent management practices, conflict resolution, relationship building, and effective communication

· Drive CSS’s current performance assessment program, make revisions as warranted by data and best practices, and oversee the execution of the program

· Lead in partnership with other CSS teams the development and implementation of staff and team leader training and resources

Staff Recruitment & Onboarding

· Ensure there are clear goals and strategies that support diverse representation across the organization

· Play a leadership role in talent recruitment and the development of an organization-wide approach to onboarding new staff

Benefits, Policy, Risk Management, and Legal Affairs

· Oversee regular assessment of CSS’s benefits and insurance coverage and recommend adjustments, as needed

· Coordinate with legal counsel regarding employment-related legal matters and policies

· Ensure CSS’s Employee Handbook is regularly updated, relevant, and aligned with our DEI aspirations

· Ensure compliance with federal, state, and local employment laws and support organizational compliance

· Oversee and ensure staffing changes (including internal hires, promotions, etc.) are within the organization’s established guidelines and documented practices

· Support teams with the creation and delivery of all HR-related communications

Information Technology & Facilities

· Provide oversight and direction related to CSS’s information technology needs and resources, ensuring that CSS staff have the technology they need

· Provide oversight and direction related to CSS’s office facilities

What You’ve Done

Certification: You likely have an HR certification conferred by either the Human Resource Certification Institute (SPHR: Senior Professional in Human Resources) or the Society for Human Resources Management (SHRM-SCP: SHRM Senior Certified Professional). You also may have earned a bachelor’s degree in human resources.

Professional Experiences and Personal Qualities/Skills: You likely have at least 10-12 years of experience working in a human resources role with at least five of those in a leadership role, preferably within a non-profit organization. You have extensive knowledge of human resources best practices. You have exceptional abilities to develop relationships, build consensus, problem solve, plan, and prioritize; a “roll-up-your sleeves” entrepreneurial, startup attitude; and proven ability to work in a fast-paced environment managing multiple projects and facilitating staff engagement across all areas within the organization.

In addition, you have likely had the following experiences and demonstrate the following attributes: · Commitment to the mission and core values of CSS

· Ability to use discretion and judgment in handling confidential and sensitive information

· Successful track record of driving organizational change and transformation

· Ability to coach and mentor staff and team leaders on sound talent management practices

· Track record of driving organizational results through effective leadership, coaching, and mentoring

· Ability to make effective and persuasive remarks and presentations on sensitive or complex topics

· Demonstrates deep knowledge of employment/labor laws best practices within HR and how HR integrates with related areas of the business and client base

· Solves problems by using expertise to evaluate multiple sources of information and creating innovative solutions to problems

· Seeks information from internal and external sources, prioritizing and analyzing potential solutions in complex or new situations

· Strong relationship-building skills and the ability to work collaboratively with people of diverse backgrounds

· Resourcefulness in setting priorities and guide investment in people and systems

· Completes tasks timely and well, demonstrates ownership regardless of the outcome, and proactive in exploring new opportunities

· Strong attention to detail

COVID-19 Vaccination & Testing

CSS requires all school-facing staff members to be fully vaccinated against the COVID-19 virus. As of the time of this position announcement posting, fully vaccinated means receiving two vaccination doses of either the Pfizer vaccine or the Moderna vaccine, or one dose of the Johnson & Johnson vaccine. Non-school facing staff members who are not vaccinated because of a CSS- approved medical or religious accommodation must submit a copy of a COVID-19 test result 48-72 hours in advance of any CSS-related in-person interaction (this includes in-person interaction with other staff, in-person training events, office visits, business meetings, and/or school visits).


This is a hybrid position with work primarily based out of a home office, and partial travel to CSS’s Princeton, NJ office. Occasional travel to CSS’s various regions and elsewhere is expected.

Who We Are

Center for Supportive Schools is an anti-racist, fast-paced, collegial, and team-oriented organization wholly committed to helping schools become places where students want to be. Our work directly addresses student…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    December 31, 2021
  • Application Deadline
    December 31, 2021
  • Education
    Master's Degree Required
  • Professional Level
USD $140,000 - USD $150,000
/ year


Schedule and Salary

The anticipated starting date for this position is early 2022. The salary for this position is $140,000 - $150,000. CSS offers a comprehensive and competitive benefits plan, including health, dental, and vision insurance, and a 403(b) plan with employer match.

Schedule and Salary

The anticipated starting date for this position is early 2022. The salary for this position is $140,000 - $150,000. CSS offers a comprehensive and competitive…


911 Commons Way, Princeton, NJ 08540, USA

How to Apply

To Apply

Interested applicants are requested to apply by emailing a cover letter and CV/résumé to Please include (1) the title of the position in the subject line of your

email and (2) where you found the position posting in your cover letter. Please email all documents in PDF format. People of color are strongly encouraged to apply.

Center for Supportive Schools is an equal opportunity employer committed to inclusive hiring and dedicated to diversity, inclusion, and equity in its work and staff. CSS’s Equal Employment Opportunity and Affirmative Action-related policies are available upon request.

To Apply

Interested applicants are requested to apply by emailing a cover letter and CV/résumé to Please include (1) the title of the position in the…

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