Director of People Operations

Posted by
Family Equality
New York, NY
Published 11 days ago

Location:   Flexible – must be comfortable working from a remote environment

Reporting to:  CEO 

Salary Range:  $70,000 - $80,000 [DOE]


Family Equality advances legal and lived equality for current and future LGBTQ+ families through building community, changing hearts and minds, and driving policy change. We envision a future where:

  • All LGBTQ+ families and youth live in communities that recognize, respect, protect, and value them. 
  • Everyone has the right and opportunity to form and sustain a loving family. 
  • Systems of service and support are free of discrimination and maximize opportunities for LGBTQ+ families & youth.

As an organization, we have prioritized anti-racism and integrating racial equity into every facet of our work. We acknowledge our history as a predominately white organization and are committed to ending white supremacy. Doing so is essential to our objective of full equality for all LGBTQ+ people. Additionally, Family Equality is working hard to ensure that DEI&B is a part of our DNA. We have also formed a “Radical Transformation of Work Life Structure” group that has been working together for two months, along with a Culture Club that will kick off in 2022 helping to vision, implement, shape and share our internal work culture that is equitable and inclusive.

Position Summary:

Family Equality is a distributed organization, with employees throughout the country. The Director of People Operations is a key member of the Executive team and works closely with the Chief of Staff [CoS] and Chief Financial Officer.



  • Develop, implement, assess and improve the candidate and employee journey [recruitment and hiring,onboarding/offboarding practices for staff and interns, contribute to shaping sustainable DEI+B efforts];
  • Serve as the primary point-person for employee inquiries and personnel-related concerns;
  • Identify innovative new relationships with key partners, networks and coalitions that can help achieve Family Equality’s operational goals;


  • Serve as the primary liaison for Family Equality’s Professional Employer Organization (PEO) vendor, which is currently contracted through a third party known as Insperity;
  • Identify, recommend and implement operational improvements intended to streamline people strategy processes and procedures;
  • Maintain all personnel policies and procedures and provide guidance and interpretation to staff as needed;
  • Establish and manage relevant budgets, collaborating closely with CEO, CoS and Chief Financial Officer;
  • Maintain knowledge of industry trends and advancements, making recommendations to the CEO/CoS for improvement of organization’s policies, procedures and operational practices;


  •  Establish and maintain clear, responsive and accessible IT support systems across the organization, including the setting of best practices for maximum cyber security and managing relationships with IT support vendors - IT support is currently contracted through a third party known as Longi Engineering;
  • Oversee the organization’s Office 365 platform, managing all user accounts, licenses, distribution lists, security groups, SharePoint permissions, and overall security processes;


  • Represent Family Equality and its mission in the community by attending occasional external events on behalf of the organization;
  • Other duties as assigned by the Chief Executive Officer and/or the Chief of Staff 

Minimum Qualifications:

All candidates must enjoy a fast-paced environment, be highly organized without losing sight of larger objectives, and be committed to justice and equality for LGBTQ+ families. 

●   A bachelor’s degree in Nonprofit Management, Human Resources or a related discipline preferred – an advanced degree, such as an MPA (Master of Public Administration), a plus, along with a minimum of 2 years of relevant experience;

●   An impeccable sense of discretion at all times, especially when under pressure; Ability to apply sound judgement skills when giving, denying or asking for information and conducting internal and/or external operations;

●   Demonstrated experience building healthy and productive organizational culture, along with an  ability to think “big picture” in operations, as well as skills to translate those ideas into realistic, actionable plans;;

●   Adaptable and able to adjust and contribute to a continually evolving work environment and ever-changing and evolving priorities while prioritizing multiple tasks in a timely, efficiently and flexible manner;

●   Exceptional writing, verbal and interpersonal skills, keen analytical skills and attention to detail, excellent computer skills, with a specific proficiency with MS Office applications;

●   Ability to collaborate on projects with staff from across departments, and a high level of personal investment in contributing to the overall organizational priorities;

This position requires minimal travel [approximately 3-4 times/year].

Even if you don’t meet all of the qualifications, but feel you have something unique to contribute to Family Equality, we encourage you to apply.

Family Equality provides a team-based environment and we value the benefits of a diversified workplace. 

 Family Equality provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.  

Women, people of color, transgender individuals and members of other underrepresented populations are strongly encouraged to apply. 

Family Equality performs background checks on all volunteers and staff members as a condition of employment.

However, Family Equality also supports and encourages people who were formerly convicted to be active in their community.

Background checks results that indicate a conviction do not necessarily disqualify you from employment – Family Equality reserves the right to request further information to fully assess an applicant’s candidacy in relation to the job duties associated with the position.


For more information on Family Equality please visit our website at

Location:   Flexible – must be comfortable working from a remote environment

Reporting to:  CEO 

Salary Range:  $70,000 - $80,000 [DOE]


Family Equality advances legal and lived equality for current and future LGBTQ+ families through…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    February 14, 2022
  • Application Deadline
    January 31, 2022
  • Education
    4-Year Degree Required
  • Professional Level
USD $70,000 - USD $80,000
/ year


Family Equality offers a comprehensive benefits package to all full-time employees.

Family Equality offers a comprehensive benefits package to all full-time employees.


Work may be performed anywhere in United States
Associated Location
475 Park Avenue South, New York, NY 10016, United States
Suite 2100

Apply to This Job

All fields are required
Resume must be uploaded in PDF format
Drag file here or browse
No file chosen
Drag file here or browse
No file chosen
I acknowledge that use of the Idealist Applicant Tracking System is subject to Idealist's Privacy Policy and Terms of Service.

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.