Bicycle Shop Manager

Job Type

Part Time


Minimum: $30,000.00
Details: $40k once job becomes 1 FTE



Start Date:


Application Deadline:



16126 Southeast Stark Street
United States


p:ear Bike Works

A Partner of The Rosewood Initiative

p:ear builds positive relationships with homeless and transitional youth through education, art and recreation to affirm personal worth and create more meaningful and healthier lives.

p:ear respects and celebrates the diversity, creativity and strength of the p:ear community. Equity and inclusion are a priority across all parts of our organization. We are committed to using our time and resources to help identify and eliminate disparities based on identity and to promoting equitable access to our programs so we can all live in the world we want for our young people.

Position: Bicycle Shop Manager

3/4 FTE: Requires occasional evenings and weekends. Position will eventually become 1 FTE.

Reports To: p:ear Works Coordinator

Compensation: $30k. Benefits include 3 weeks paid vacation, health, 2% Simple IRA match, short-term disability, 7 paid sick days.

Shop Manager Job Description

p:ear Bike Works is looking for a dynamic individual to manage, grow and develop our social purpose enterprise community bike shop. In partnership with the Rosewood Initiative, p:ear Bike Works will support Portland’s East Side communities, providing low cost, low barrier access to bike repair and sales of refurbished bicycles. Our shop is located within the Rosewood Initiative building.

Required Qualifications & Competencies

·      Experience building trusting, healthy relationships with homeless and underserved youth.

·      Commitment to advancing equity and creating and maintaining an inclusive environment that is welcoming for all.

·      Commitment to building strong partnerships/relationships with the Rosewood community.

·      Excellent interpersonal skills. Must be a positive and strong role model, have a collaborative, team-oriented work style and strong strategic and problem-solving skills.

·      Commitment to non-violence and compassionate responses.

·      Must have experience in retail sales, bicycle mechanics and staff management.

·      BBI/UBI or similar certification and/or equivalent work experience.

·      Excellent customer service and communication skills.

·      Able to work independently, problem solve and complete tasks with minimal oversight.

·      Mathematical skills, including how to calculate profit margin and markup, budgeting and projections.

·      Bilingual preferred.

Essential Duties & Responsibilities

·      Youth Mentor  

o  Provide direct support in managing and mentoring four to six youth internships annually.

o  Create a safe, supportive and structured environment.

o  Helps facilitate and develop professional soft skills for interns such as: conflict resolution, attention to detail, business awareness, communication, customer service, information technology, numeracy and interpersonal skills.

o  Exemplifies compassion and understanding around the barriers of homelessness as it pertains to our interns.

·      Shop Manager

o  Serve as head mechanic and manager during all open shop hours, Wednesday, Thursday and Friday 11am-5pm.

o  Monitor and maintain an inventory of parts and accessories, submit and receive parts orders via online interface.

o  Maintain an organized and efficient work environment.

o  Manage budgets and youth time sheets; this includes tracking expenditures, keeping expenditures under/at budget and working with the Bike Works coordinator to generate sufficient revenue streams.

o  Work with coordinator of p:ear Bike Works and executive director of The Rosewood Initiative to expand programming and integrate strategies that keep with p:ear Bike Work’s 5-year Strategic Plan.

o  Work on integrating and developing long term proposed strategies: community outreach, youth and adult classes and bicycle programs.

·      Community Liaison

o  Participate in monthly partners meeting with the Rosewood Initiative and EPAP.

o  Build and sustain relations with underrepresented populations in the community.

o  Represent p:ear and the Rosewood Initiative in its mission positively and professionally.

o  Identify barriers and recommend solutions to better serve the community.

o  Organize and facilitate meetings, particularly those that connect with underrepresented communities.

·      Lead Bike Mechanic

o  Proficiently execute assembly, repairs and maintenance for all types of bicycles, particularly to used and older bicycles.

o  Teach continuing education classes twice annually, specifically advanced bike mechanics, to interns through a 20 hour certification.

Physical Demands

·      Able to sit or stand and walk throughout the scheduled work shift.

·      Ability to lift and/or move up to 75 lbs.

p:ear Bike Works promotes the bicycle as a vehicle for social change to empower homeless youth

and build resilient and diverse communities. p:ear’s social enterprise bike shop works to make bicycling accessible and affordable to Portland’s east side community. Our full service bike shop provides an array of services, from minor adjustments and tune-ups, to full bike overhauls.

p:ear’s Bike Mechanic School serves as a conduit from which our shop’s intern mechanics became educated and trained in the art of bike mechanics. Under the guidance of master techs p:ear youth will continue to build their mechanical hard skills as well as develop the soft skills of customer service, time management, problem solving and independence to name a few.

The Rosewood Initiative connects and empowers Rosewood neighbors to build a safe, prosperous, vibrant and inclusive community. The Rosewood Community Center is a hub where neighbors can help the community as they improve their own lives. Neighbors come here to interact with one another, work on projects and feel safe. Rosewood builds capacity in the neighborhood by helping people learn useful skills and by connecting friends, partners and resources. The Bicycle Shop Manager position is a partnership between p:ear and The Rosewood Initiative. This person will be expected to follow all organizational policies and procedures of both organizations.


Benefits include 3 weeks paid vacation, health, 2% Simple IRA match, short-term disability, 7 paid sick days.

Level of Language Proficiency

·      Bilingual preferred.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please include a cover letter and resume. Your cover letter should let us know how you meet the required qualifications and competencies. Additionally, we'd like to see a few brief sentences addressing how the four core essential duties and responsibilities suit your strengths.