Administrative Associate

Job Type

Full Time



Application Deadline:



2633 Telegraph Avenue, Suite 104
United States


About Impact Justice

Impact Justice is a national innovation and research center that is committed to reducing the number of people involved in our juvenile and adult criminal justice system, improving conditions for those who remain incarcerated, providing meaningful opportunities for success for those rejoining our communities and improving justice outcomes for crime victims. Impact Justice is working with bipartisan support to reduce our nation’s over-reliance on incarceration, with research, evaluations, technical assistance, policy work and the use of innovation and experimentation.

Job Summary

The Administrative Associate I (AA) position at Impact Justice is a fast-paced and detail-oriented role that requires creative problem solving, excellent people-skills, a service-oriented mind-set, and the ability to work methodically through both complex and tedious tasks. The AA position handles a wide variety of responsibilities and is a core part of the IJ Administrative team. The primary focus of the AA role is on general operations and systems support, with occasional work in specific programmatic and project management tasks.


The Administrative Associate I will report to the Operations Manager, and will be expected to work full-time (40 hours/week). Although we are a national organization with many off-site employees, this role provides significant on-site support, and so is expected to be in the Oakland office during normal business hours. AAI responsibilities primarily consist of the following, but are not limited to these:

●     Helping to manage, maintain and improve several distinct core operations systems, including internet conferencing systems, support and inventory request systems, file storage systems, organizational systems, room booking systems, etc.

●     Acting as primary receptionist for Oakland Office, including opening the office on a daily basis

●     Acting as phone receptionist and ‘air traffic controller’ for both internal and external inquiries and messages, directing these to the right people and places within the organization

●     Supporting the Operations Manager and AAII to improve the systems and processes of the organization by assisting in the research, development, implementation, and roll-out of new systems and processes

●     Work with IJ’s IT team to identify and resolve technical problems, and roll-out new IT systems or fixes

●     Basic office functions, such as printing, scanning, copying, as well as troubleshooting issues with these functions for other office staff

●     Supporting the planning, set-up, and break-down of events and large meetings

●     Assisting in the logistics and planning for Impact Justice’s move to a new office space

●     Assisting, when needed, with the scheduling of meetings

Required Applicant Qualifications

●     1 year of work experience or equivalent

●     Strong written and verbal communication skills

●     Positive, proactive, solutions-oriented demeanor and mind-set

●     Strong personal time management skills – ability to manage and prioritize many tasks across multiple projects

●     Detail-oriented

●     Quick learner – capable of learning how to do new things quickly with limited guidance

●     Good people skills – you will need to work with people to help them find solutions to problems

●     High proficiency with modern computers, standard office software, and cloud-based applications (PC and/or Mac, Microsoft Office, Adobe Acrobat, Google Suite, etc.)

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Application Process

To apply, please submit your resume and a one-page cover letter explaining your qualifications and interest in the position to Please have the subject line of the email read "[Your Last Name], [Your First Name] Application for IJ AA Position." Application deadline is March 31, 2018.

Impact Justice provides equal employment opportunities to all applicants without regard to race, color, religion, sex, gender identity, national origin, age, criminal history, disability or genetics. We strongly encourage people of color, individuals who identify as part of the lesbian, gay, bisexual, transgender, and/or queer communities, and individuals with experience in the criminal justice system to apply.