Community Engagement & Outreach Associate

Job Type

Full Time




San Francisco
United States


About the Organization

Upwardly Global is the first and longest-serving organization that focuses on helping foreign-trained immigrants and refugees integrate into the American workforce. We prepare immigrants and refugees for jobs that match their education and skills, and we provide employers with the know-how to create inclusive hiring practices so they can take advantage of this untapped and valuable potential. We are proud to help and welcome newcomers to the U.S.

Position Overview  


Reporting to the Manager of Program Recruitment (MPR), the Community Engagement & Outreach Associate (CEOA) is responsible for the creation, development, and cultivation of relationships in local regions and communities to build the awareness and visibility of UpGlo’s programs and services. These activities could include attending community meetings, networking with local business and community leaders, hosting informational sessions, collaborating with workforce development and immigration agencies, and other outreach activities as identified by the Program Recruitment Manager. In this role, the CEOA will be responsible for identifying immigrant communities in each region that are most likely to benefit from our services and increase awareness through their outreach activities. This role will work closely with the Program Recruitment Manager and the Onboarding Associates to ensure active recruitment of potentially qualified clients.


Essential Duties & Responsibilities


·        Create targeted plans to ensure a strong pipeline of potential clients that can be referred to UpGlo for services

·        Identify target markets locally and regionally and develop strategies for developing relationships in the market, with input from the MPR

·        Identify communities in each region that have a high density of skilled immigrant professionals and craft comprehensive plans for outreach in those communities

·        Build partnerships with local community resources, religious organizations, civic organizations, and social service organizations, to host and conduct information training sessions to increase awareness of UpGlo brand and program offerings

·        Identify online sources for outreach such as Craig’s List

·        Monitor closely the effectiveness of each outreach strategy

·        Prepare reports on referral sources by market and provide analysis

·        Work with the Sr. Marketing Associate to develop marketing campaigns as needed

·        Provide back-up support to the Onboarding Associate team, completing on-boarding calls as needed

·        Serves as a back-up to the MPR

·        Leading a national project related to streamlining, improving or analyzing our outreach strategies

·        Job Seeker marketing projects

·        Training new team members in outreach or onboarding

·        Creating training guides and materials

·        Complete other duties and/or projects as assigned

Knowledge and Skills Required

·        Bachelor’s degree in a related field required 

·        Two (2) plus years of related work experience in community outreach strongly preferred

·        A professional and resourceful style; unparalleled tenacity; engaging communicator who takes initiative, and is able to connect with new people and organizations

·        Excellent written and oral communication skills, very strong presentation skills

·        Strong cross-cultural sensitivity

·        Established network in immigrant communities a plus

Level of Language Proficiency

Fluent in English (written & spoken)

Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply

Interested candidates should send a resume and cover letter with salary expectations to