Production Coordinator

Job Type

Full Time




290 Summer Street
United States


This is an energetic and enthusiastic self-starter with a passion for direct mail printing. The Production Coordinator participates as part of a larger team tasked with ensuring the overall on-time and cost-effective production of IFAW’s direct marketing fundraising mailings.  This person must love a fast paced and complex environment and be comfortable working independently as well as part of a high achieving team. This person must have great attention to detail and editing. 

The Production Coordinator supports the Production Team Leader in managing all production-related aspects of IFAW’s printed material including: Direct Marketing mail packs and informational and/or promotional materials for the Development Department. The Production Coordinator works closely with internal stakeholders, external contractors, agencies and vendors to manage copy and artwork through to printed material in a timely and accurate manner and manages all aspects of reporting and communication to ensure that all critical mail deadlines are met.

Role and Responsibilities

  • Assures the overall on-brand, on-time, error-free and cost-effective production of IFAW’s direct mail fundraising mailings.
  • Recommends and develops new creative and print production requirements by managing artwork development, scheduling, coordinating and facilitating the trafficking of new, edited and translated copy.
  • Accurately proofreads all copy and ensure all local, state and federal regulation copy is accurate.
  • Works closely with the all members of the Development team to support the creation of new materials by soliciting component specifications and other requirements from the production agencies.
  • Manages artwork development for all country versions; proofreading, editing and revising the design of the components, ensuring all mailings are error-free and country specific.
  • Manages the feedback from the Creative Services and Fundraising teams back to the designers and ensures all briefed revisions are incorporated accurately and on time.
  • Briefs country offices on translation requirements and ensures translations are delivered on schedule. Ensures the country offices review the translations to confirm all messaging is appropriate and accurate.
  • Reviews and approves all pre-print and laser proofs for each component prior to printing.
  • Produces and distributes insertion detail instructions, drop date reports, and various other reports to internal and external stakeholders to ensure all are informed of the upcoming mailings.
  • Composes detailed response briefs for each of IFAWs country offices and response processors to ensure they are informed of all source codes and any special response processing requirements.
  • Problem-solves and provides direction to designers, vendors to ensure that deadlines are achieved.
  • Other related duties as assigned to support Direct Marketing. This may include project work, marketing analysis, writing or design, or other duties.

Qualifications and Education Requirements

  • A proven track record and 3-5 years of progressive print production experience in a similar position or in a creative and/or advertising agency.
  • Excellent attention to detail and highly proficient in proofreading.
  • Highly organized and self-motivated to meet critical deadlines, with the ability to work under pressure while coordinating several projects simultaneously.
  • A team player able to collaborate with others and able to influence and motivate others to achieve a common objective.
  • Excellent verbal communication skills.
  • High proficiency in current software programs including MS Office Suite, Adobe Professional preferred.
  • Creative and copy editing skills and direct marketing experience are preferred.
  • Bachelor’s degree or relevant work experience preferred.


Comprehensive benefits package

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

To apply, please submit and application at