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Case Manager

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Published 4 days ago

POSITION DESCRIPTION: 

The Case Manager (CM) works with residents in our “Apartments-Budgeting-Counseling (ABC) Housing Program”, the signature housing and services programs within GSH. The goal of the ABC Housing Program is to help families and individuals become self-sufficient and stable in their housing while residing in one of our 100+ affordable rental housing units. 

The CM helps residents recognize their ability to become self-sufficient by assisting them with short-term and long-term action plans, budget creation and credit management, and referrals to community resources. The CM is in contact with residents on a consistent basis and measures client progress at specified intervals. 

A nonexempt hourly position, with 40 hours/week work requirements, and reporting to the Senior Case Manager, the position’s responsibilities and duties include: 

  • Providing case management services to the resident households, including formulation of action plans, goals and budgets that guide residents to self-sufficiency;
  • Individualizing case management services according to resident households’ goals, needs, resources, and aspirations;
  • Working with the resident households to conduct periodic reassessments on progress toward goals, including individual action plans, budgeting, improvements in earnings, employment, and self-sufficiency scores (as measured by a Self Sufficiency Matrix index);
  • Evaluating and modifying residents’ goals, as appropriate and when needed;
  • Supporting the Senior Case Manager in providing case management services, including within our signature housing program (ABC Housing Program), resident support and self-sufficiency(TANF), and homeless prevention programs;
  • Tracking residents on a regular basis to assess stability and progress toward their goals;
  • Utilizing online client management platforms (CaseBuddy and Apricot) to complete intakes, income verifications, assessments, measurements and tracking of client progress, reporting, and case notes for all residents;
  • Working with the Senior Case Manager to identify community-based social services providers(employment, childcare, education/training, transportation) to strengthen the services offered to our own residents;
  • Effectively collaborating with professionals in the community to foster excellent relationships between GSH and other human services providers;
  • Implementing community events, activities, resident-directed programming with facilitators(bankers, financial managers, planners) and other types of community engagement efforts;
  • Administering direct assistance financial support to residents and their children;
  • Providing service referrals and coordinating services with other providers for residents;
  • Utilizing basic social work engagement/rapport skills to provide basic crisis intervention;
  • Meeting work plans and goals developed with the Senior Case Manager for performance and delivery of services; and
  • Coordinating the delivery of service with other staff in biweekly service team meetings.


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 

  • Ability and desire to engage at-risk residents and develop trusting relationships.
  • Knowledge of the principles and practices of case management, including social work values, ethics and client confidentiality standards.
  • Knowledge of good budgeting practices and the ability to teach those to others.
  • Understanding of direct services and available community resources, preferably within Fairfax County.
  • Knowledge of community engagement methods/approaches to address housing and community building issues.
  • Ability to analyze case information and to reach sound decisions on the basis of such information.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to use computer databases and technology tools to establish and maintain case records and to facilitate data collection.
  • Ability to maintain professional ethics and confidentiality of client information.
  • Bachelor’s in social work or related field required.


POSITION DESCRIPTION: 

The Case Manager (CM) works with residents in our “Apartments-Budgeting-Counseling (ABC) Housing Program”, the signature housing and services programs within GSH. The goal of the ABC Housing Program is to help families…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required

Benefits

Salary is competitive and commensurate with education/experience. GSH is an equal opportunity employer. 

Salary is competitive and commensurate with education/experience. GSH is an equal opportunity employer. 

Location

Temporarily Remote
Work must be performed in or near Alexandria, VA
Associated Location
8305 Richmond Hwy, Alexandria, VA 22309, USA
Suite 17B

How to Apply

To apply, please respond with a letter of interest, your resume and salary requirements via email at jobs@goodhousing.org. On all email submissions, please include "GSH Case Manager" in the subject line. Please do not phone the office with inquiries. 

To apply, please respond with a letter of interest, your resume and salary requirements via email at jobs@goodhousing.org. On all email submissions, please include "GSH Case Manager…

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