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Enrollment Manager

Posted by
Year Up
|
New Castle, DE
New
|
Published 17 days ago

OVERVIEW:

The Enrollment Manager reports directly to the Associate Director of Recruitment Admissions and drives the recruitment & admissions processes with the goal of accurately and efficiently identifying and admitting young adults who are the best fit for Year Up's program. The Enrollment Manager will develop relationships and correspond with prospective students, coordinate advertising and social media campaigns, lead information session presentations and assist in building and managing relationships with college/employer partners, local schools and community-based organizations across the area to steward interested applicants into our admissions process who are strongly aligned with our programmatic outcomes.

To be successful in this role, you will thrive in a fast-paced, dynamic organization where you can leverage your relationship building and public speaking skills to draw highly qualified prospective students to the Year Up program. The ideal candidate will be detail-oriented, possess superior communication skills, skilled at relationship building, familiar with the local community, and enthusiastic about Year Up's mission.

The Enrollment Manager will also have the opportunity to interact with students as a mentor, group facilitator, and advocate in building a positive educational environment.

KEY RESPONSIBILITIES:

Recruitment

  • In partnership with the Recruitment team, develop and implement a recruitment plan to effectively build a strong pipeline of prospective students for each class
  • Cultivate and coordinate relationships with our community college/employer partners to identify prospective applicants
  • Build and maintain relationships with local high schools, community-based organizations and other groups that work with young adults from a full range of local communities to increase the pipeline of interested qualified candidates
  • Engage with prospective students through email, phone, text message, and in-person
  • Create and oversee a social media strategy to target high-potential candidates
  • Manage online and print ad placement for recruitment purposes
  • Host information sessions for interested candidates and present compelling information about Year Up's program offerings
  • Manage the development and distribution of Year Up admissions collateral to local organizations
  • Organize and implement recruitment events
  • Oversee the implementation and monitor the success of the student ambassador program
  • Develop partnerships with community-based organizations and other partners that provide social services and student resources


Student Assessment/Admissions

  • Lead the team in admitting and enrolling of a full class of students
  • Create and manage the admissions calendar and ensure the implementation of all associated steps
  • Engage students at every stage of the admissions pipeline, with the goal of transforming prospective students into applicants, and applicants into enrolled students
  • Conduct one-on-one interviews and psychosocial assessments with prospective students as part of the admissions process
  • Facilitate Decision Forums and student on-boarding
  • Serve as a point of contact for potential applicants
  • Facilitate enrollment process with our college/employer partner, as applicable
  • Provide excellent customer service to every prospective student via phone and in-person
  • Work closely with Recruitment team to ensure strategic alignment and pipeline updates


Database & Document Management

  • Analyze and manage data to design and produce regular reports that track, document and measure recruitment & admissions progress; make appropriate recommendations for future initiatives based on program needs
  • Enter data, manage reports and ensure data integrity within Year Up's national database (Salesforce.com)
  • Liaise with key partners to obtain student information
  • Develop proficiency in Salesforce.com report generation and usage to track recruitment statistics and inform improvements to the recruitment process
  • Track the weekly progress towards admissions & recruitment-related goals
  • Ensure proper usage of Year Up database and systems to ensure the most efficient storage of information and utilization of data


Partner Liaison (as applicable - will depend on individual site)

  • Serve as a conduit between the college (enrollment and financial aid offices)/employer-based team and Year Up program staff
  • Manage day-to-day relationship(s) with the employer/college partner 's administration (enrollment management, admissions, financial aid, operations, human resources, project lead, etc.) to oversee on-site recruitment and ensure that enrollment and financial aid information is up-to-date
  • Ensure that all of the employer/college partner's enrollment objectives are integrated into project plans, data collection, and outcomes measurement

Site Team/Learning Community Member

  • Serve as a coach/mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings

This position may require occasional attendance at weekend or evening events

QUALIFICATIONS:

  • 3-5 years of professional experience preferred, preferably in recruitment, admissions, enrollment, and/or partnership development
  • Experience creating and managing social media campaigns to drive results
  • Pipeline management experience preferred
  • Previous customer service experience (cold calling experience a plus)
  • Community outreach and public speaking experience
  • Ability to assess student's social-emotional needs
  • A high level of detail-orientation, and an analytical focus on process
  • Effective communication skills with strong follow up
  • Strong attention to detail and ability to self-start
  • Ability to connect quickly and authentically with people
  • Experience managing and working with external stakeholders
  • Strong work ethic and positive attitude, with a willingness to be flexible
  • Professional and resourceful style with the ability to work independently and as part of a team
  • Experience working with young, ethnically diverse populations
  • Evidence of cultural sensitivity in past employment and life experiences
  • Proficiency in Microsoft Office suite required
  • Knowledge of Salesforce.com preferred
  • A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion
ORGANIZATION DESCRIPTION:

Year Up is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults-no matter their background, income, or zip code. Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers. These inequities only further perpetuate the opportunity gap that exists in our country-a gap that Year Up is determined and positioned to close through three interconnected strategies: providing targeted skills training and connections to livable-wage employment for students and alumni; empowering others to serve and support young adults; and changing systems that perpetuate the opportunity gap. Year Up's intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship. Year Up has directly served more than 35,000 young adults since its founding in 2000. Year Up's nationwide presence includes Arizona, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.

COMMITMENT TO DIVERSITY:

Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity: http://www.yearup.org/about-us/careers/commitment-to-diversity/

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

TO APPLY:

Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.

OVERVIEW:

The Enrollment Manager reports directly to the Associate Director of Recruitment Admissions and drives the recruitment & admissions processes with the goal of accurately and efficiently identifying and admitting…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    September 17, 2021

Salary

Negotiable

Location

On-site
New Castle, DE, United States

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