Consumer Justice Paralegal/Case Manager Position Community Development Project

Job Type

Full Time


Details: A competitive salary and excellent benefits package is available, including generous vacation, personal, and sick time, along with strong medical and dental coverage. 



Application Deadline:



123 William Street, 16th Floor
New York
New York
United States


The Community Development Project (CDP) is seeking a paralegal to support CDP’s Consumer Justice Practice in our work to assist grassroots organizing groups in New York City. The Consumer Justice Practice is comprised of a supervising attorney, and two staff attorneys. The Consumer Practice provides legal representation to low-income consumers, conducts community education workshops, staffs legal clinics with our community based partners, and participates in grassroots policy reform initiatives on behalf of our community partners to help advance community groups’ campaigns for social, racial and economic justice.


What Will You Do:

  •  Conducting case management, including communicating with clients by phone and written correspondence, creating and maintaining client files, following up with client referrals, scheduling appointments, and conducting client intake;
  • Managing Legal Server database for Consumer Justice practice area and assist Development with grant reporting requirements;
  •  Translating documents and interpreting in client meetings, clinics, workshops and at court appearances;
  • Advocating for clients with various entities including debt collectors, credit reporting agencies and government agencies and drafting letters to creditors, credit reporting agencies and government agencies on behalf of clients to inform them of applicable laws and demand their compliance;
  • Draft advocacy letters and assist clients with student loan related debts, medical debts, and identity theft;
  • Developing partnerships and collaborative events such as clinics and workshops with community-based organizations;
  • Managing outreach and publicity of legal clinics and workshops in partnership with community based partners;
  • Maintaining and developing with staff attorneys, educational materials and trainings for use at legal clinics and workshops.
  • Performing administrative support tasks including preparing retainers, filing court papers, serving legal documents, document review, assisting with discovery, legal research, and drafting litigation documents;
  • Providing support for Consumer Justice Practice area’s legislative and policy reform campaigns by assisting with research, press releases, and attending advocacy meetings.


Who You Are:

  • No specific knowledge of consumer law is required, although experience with consumers’ rights, community organizing and the ability to learn quickly are vital. You will be an important part of the Consumer Justice Practice;
  • Spanish language skills required;
  • Highly organized and detail oriented;
  •  Ability to juggle multiple tasks at once;
  • Availability to work occasional evenings and weekends for clinics and workshops;
  • Strong writing and research skills;
  • Ability to work independently and in a diverse team;
  • Strong interpersonal skills and ability to work with diverse populations;
  • Interest in, experience with and/or demonstrated commitment to grassroots efforts working towards social, racial and economic justice;
  • A commitment of 2+ years is requested due to the steep learning curve of this position.


Who We Are:

The Urban Justice Center serves New York City’s most vulnerable residents through a combination of direct legal service, systemic advocacy, community education and political organizing. We assist our clients on numerous levels, from one-on-one legal advice at community partner organizations, to helping individuals access housing and government assistance, to filing class action lawsuits to bring about systemic change. Visit for more information about UJC and its work.


The Community Development Project (CDP) at the Urban Justice Center strengthens the impact of grassroots organizations in New York City’s low-income and other excluded communities. We partner with community organizations to win legal cases, publish community-driven research reports, assist with the formation of new organizations and cooperatives, and provide technical and transactional assistance in support of their work towards social justice. CDP’s internal operating model emphasizes democratic principles, anti-oppressive practices, and racial justice work. Applicants are encouraged to learn more about the CDP’s work by looking at our website:


The Community Development Project is an equal opportunity and anti-oppressive employer. CDP encourages applications from people with diverse backgrounds, including women, people of color, immigrants, people with disabilities, LGBTQ people, people from low income backgrounds, and people with personal experience with the criminal justice system. We strongly encourage applications from people with lived experiences in the communities we serve. This is a bargaining unit position represented for collective bargaining purposes by the National Organization of Legal Services Workers, UAW, Local 2230.

Level of Language Proficiency

Spanish required

Professional Level


Minimum Education Required

No requirement

How To Apply

Interested applicants should send a resume and cover letter by e-mail to, attn: Ms. Nasoan Sheftel-Gomes. The subject line of the email must include: “Consumer Paralegal.” Applications will be considered on a rolling basis and must be received by June 18, 2018