Neighbors First Permanent Housing Support Case Manager

Job Type

Full Time


Minimum: $42,000
Maximum: $44,000



Start Date


Application Deadline



3636 16th Street Northwest
District of Columbia
United States


Position Title: Neighbors First Permanent Housing Support Case Manager

Reports to: Assistant Director and Project Coordinator

Location: Washington, DC

Developed by: Division Director

Classification: Exempt-Administrative

Who we are:

Friendship Place is a dynamic organization with a mission to end homelessness and rebuild lives. We strive to create lasting, rapid solutions to meet the needs of those we serve. We are constantly refining our practices and seek to provide excellent quality services. We seek to hire individuals who are passionate about our mission and dedicated to providing person centered care to our participants to make a difference in our community and beyond.


Provide housing and supportive services to individuals experiencing homelessness or formerly experiencing homelessness, identified as the most vulnerable in DC, who are enrolled in the government funded Department of Human Services Permanent Supportive Housing (PSH) Program. The Neighbors First program follows a Housing First Model and philosophy with a scattered site approach. The Case Manager works to empower consumers to rebuild their lives, relying on their own strengths, and using wraparound resources in a holistic, consumer-driven process.   


  • Bachelor’s degree in a human service field and 2+ years of case management experience
  • Understanding of adult rehabilitation values and principles
  • Experience with individuals experiencing homelessness, addictions, mental health, and co-occurring disorders
  • Strong written and verbal skills
  • Commitment and passion to end homelessness
  • Ability to work in a culturally diverse environment, work well under pressure, and display flexibility
  • Ability to work as a team player
  • Valid driver’s license with insurance and motor vehicle



Provide supportive services to homeless adults with mental illness, addictions, and complex medical needs.

Provide services in the community and consumers’ home, spending approximately 80% of time in the field.

Foster wellness and independence, demonstrating empathy and flexibility in responding to consumers’ needs and requests.

Engage consumers and assess individual needs, preferences and strengths.

Develop, implement, and revise individual service plans with each consumer on caseload

Monitor and assess consumers’ medical and psychiatric needs, medication management, and assist in locating/selecting wraparound services.

Assist consumers in securing adequate housing resources, navigating the housing process, and act as a liaison with landlords and other community stakeholders.

Collaborate with external agencies providing services to consumers.

Maintain monthly and quarterly reports and consumer’s electronic records in the Housing the Homeless Database.

Attend professional trainings and conferences as needed.

Attend and participate in regular staff meetings and supervision.

Perform all other duties as assigned.


Specific Requirements:

Employee must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.) and the employee must have a valid driver's license.


Friendship Place offers an excellent benefits package including low cost health insurance, employer paid dental, vision, short and long term disability, life insurance, 403B matching , 15 days of vacation during 1st year of employment, sick leave, and more!

Level of Language Proficiency


Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply

Send letter of interest, resume, and contact information for 3 professional references to with subject line: Case Manager.