420 5th Avenue
GSUSA is seeking a nonprofit leader with expertise in seamless fundraising operations to advance the mission of the organization through increased investments in girls and Girl Scouts. S/he assures excellence in operational and financial planning and performance; facilitates cross-team strategy integration, inspires staff alignment in the mission and culture across the Fund Development community.
The Director, Fundraising Operations will work on reducing the department’s operating costs and improving efficiency. S/he manages and implements centralized fundraising functions, including operations, finances and budgets, gift processing and acknowledgements, administrative services, data systems, and prospect research for Girl Scouts of the USA.
In partnership with IT and the Chief Fund Development Officer, the ideal candidate will oversee the transition of the donor database from Raiser’s Edge to Salesforce. This individual will work closely with the CFDO and oversee all financial management and reporting including annual budget preparation and development for all fundraising channels. This individual will collaborate with the finance team and with oversight from CFDO, prepare fundraising, analytical, and financial data and reports for all development initiatives.
- Provide quality control mechanisms to ensure accuracy across the system, serving as the system’s liaison with the IT Department, maintaining relationships with outside vendors and consultants related to databases.
- Serve as the fundraising liaison with the Finance department and auditors, or any other financial entities working with the fundraising staff and Boards.
- Develop and implement system-wide standards and methods for data entry.
- Serve as the fundraising liaison with the Finance department and auditors, any other financial entities working with the fundraising staff and Boards.
- Evaluates ROI for specific fundraising initiatives, track performances, and measures success.
- Handle day to day business requirements, including tracking departmental expenses and reviewing purchase orders.
- Create and implement system-wide processes for gift entry, accounting, receipting, and acknowledgements. Provide quality control mechanisms to ensure accuracy across the system.
- Oversee prospect research and management including processes for the identification, research, tracking, assessment, cultivation, and stewarding of individual, corporate, and foundation prospects and donors, and communications.
- Manage the Operations Analyst who maintains dashboard reporting using the database to enable accurate data, appropriate strategies, and data analytics. Also manage the Research Specialist and two Operations Coordinators.
- Partner with IT to explore new technologies and methods of donor identification, screening, and research.
- Direct fundraising operations such as supervising management systems and staff that support the day-to-day operations in the areas of finance and accounting, donor and prospect research and management.
- Oversee the execution of the strategies, policies and protocol of the team’s comprehensive investor cultivation, recognition and stewardship program.
- Partner effectively with other internal and external stakeholders.
- Oversee execution of communications and marketing to donors, working closely with colleagues in Fund Development, External Affairs and across GSUSA and the Movement.
- Provide risk management assessment to fundraising operations.
- 5 – 7 years’ experience.
- Experience in change management.
- A strong understanding of federated systems and fundraising.
- Strategic management experience within fundraising/ supporter care/ communications.
- Experience of management and development of staff.
- Experience of working at a senior level.
- Experience of fundraising databases, systems and procedures.
- Exceptional project management skills.
- Bachelor’s Degree or equivalent work experience. Graduate degree preferred.
This is a full-time position. Days and hours of work Monday through Friday, 9:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel: 10 – 20%
More about Girl Scouts of the USA:
Take the Lead Like a G.I.R.L!
When she's a Girl Scout, she’s also a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™.
We're 2.6 million strong—1.8 million girls and 800,000 adults who believe in the power of every G.I.R.L.
When you think Girl Scouts, you might think cookies, but there’s so much more to it!
Girl Scouts are big thinkers, groundbreakers, and role models. Every day, Girl Scouts unleash the power of G.I.R.L. to make amazing things happen.
- We’re the preeminent leadership development organization for girls.
- Girl Scouts offers every girl a chance to practice a lifetime of leadership, adventure, and success.
- Girl Scouts has always emphasized the importance of being civically engaged.
- We’re introducing Girl Scouts of every age to science, technology, engineering, and math (STEM) to help them see how they can actually improve the world!
- Girl Scouts offers to high school girls the Girl Scout Gold Award which represents the most prestigious award in the world for girls—and the most difficult to earn—and it’s only available to Girl Scouts.
Girl Scouts of the USA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Minimum Education Required