Consultant - Digital Solutions Project and Delivery Manager

Job Type

Full Time



Start Date


Application Deadline



Africa, Central & Eastern


Job Description:

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance


The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. We are seeking to fill a consultancy position of Digital Solutions Project and Delivery Manager based at our country office in Nairobi, Kenya. Duration of assignment 11 months.


Under the general supervision of the Chief of Digital Solutions Delivery and the direct supervision of the Field Deployment Manager, the incumbent will be responsible for the following functions:


Deployment project plans consistent with the policies and standards of the Technology Division (TEC):

Adhere to processes, procedures and templates for the Business Engagement, Business Analysis and IT Project Management functions to ensure compliance and consistency.

User research, analysis, and design artefacts: application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and/or prototypes:

Translate business to technical know-how and visual models defining technical solution in collaboration with technical teams via agile methodology.

Leverage the field data coordinators to align data mapping outcomes to solution requirements.

Project documentation including business requirements and functional specifications traceable to problem statement and data mapping:

Capture, analyze, validate and document (i.e. through diagrams, flowcharts, data models, user experience designs, storyboards) functional requirements, processes and business rules for digital solutions and services, following WFP policies, standards and strategies.

Solution implementations in countries as per deployment roadmap:

Reference and update the digital solutions list of services to ensure effective knowledge management of all potential offerings for a given functional need.

Review options to extend the digital core ecosystem as per functional requirements in collaboration with other IT units.

Develop baseline understanding of the countries operational needs around school meals or smallholder farmers or service provision and other portfolios as assigned:

Participate in the early stages of research, ideation and storytelling in collaboration with teams to identify, design and deploy digital solutions that meet Country Office’s local/functional needs, as you extend WFP’s digital core to the field.

Conduct surveys on business satisfaction with digital solutions and services used by the countries, particularly in relation to WFP’s digital smallholder platform.

Other duties as required.




Qualifications & Experience Required



University degree in Computer Science, engineering or other relevant field



At least 5 years of work experience;

Participation in the analysis and re-design of business processes or applications;

Coordination and management of small or medium projects at HQ and field offices;

Assistance in change management procedures, activities and processes at HQ or field offices;

Experience implementing IT systems or data solutions in support of smallholder farmers, school meals, service provision, retail, or beneficiaries and/or partners and governments in general, preferably in the humanitarian sector;

Proven record of working with clients to lead the delivery of digital solutions from idea through to scale, preferably in the humanitarian sector. 


Technical Skills & Knowledge:

Experience and certifications in project management and/or business analysis would be a significant advantage, including in Agile/Scrum;

IT background or solid knowledge of IT desirable;

Demonstrate thought leadership in digital transformation, using data driven insights and user experience to solve problems in unconventional ways;

Good knowledge of WFP’s IT landscape and its related processes/procedures would be an advantage;

Analytical skills and ability to conduct cost-benefit analyses to support projects. 



Ability to influence cross-functionally to manage projects within a matrix environment;

Initiative and drive to meet deliverables on time and within budget;

Very good communication skills both written and oral;

Organized and attention to detail to ensure projects run efficiently.



Fluency in oral and written English is essential. Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.


Terms and Conditions

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP. Click on: “Our work” and “Countries” to learn more about WFP’s operations.


Deadline for applications: 26 October 2018


Ref.: VA No. 100423


Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply


WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status

Level of Language Proficiency

Fluency in oral and written English is essential. Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

Professional Level

None specified

Minimum Education Required

No requirement