Case Manager (Academy)

Job Type

Full Time




29-76 Northern Blvd.
Long Island City
United States


UnTitle:             Case Manager

Unit:              Academy

Reports to:    Director of Housing

Status:           Full Time; Regular; Non-Exempt

Location:       Harlem

Days/Hours:  Tuesday-Saturday, Day and Evening Schedule

Date prepared: March 7, 2018


Position Summary:

Responsible for providing case management to formerly incarcerated individuals living in The Academy or community; managing a caseload of approximately 20-25 individuals.


Essential Duties and Responsibilities:

·        Provide intensive, focused casework services and direct therapeutic services for criminal justice involved residents who are homeless, and with a history of substance abuse and mental health;

·        Assess the needs of the residents and arrange for services to meet those needs including substance and/or alcohol abuse services; mental health services, housing assistance, job training, educational services, basic support needs;

·        Develop person centered service plans and quarterly reviews with residents;

·        Accompany residents to appointments as needed;

·        Advocate for residents to obtain full range of needed services and ensure coordination of these services;

·        Facilitate group meetings with residents;

·        Conduct one-on-one sessions with the residents to conduct ongoing assessment of resident needs and to monitor progress;

·        Conduct monthly room visits/home visits or as needed;

·        Participate in clinical staff meetings and treatment planning conferences;

·        Prepare and maintain accurate and complete progress notes, records, and reports in accordance with policies of agency, funding and regulatory bodies;

·        Maintain positive working relationship with staff, funding sources, community groups and other external service providers involved with the residents;

·        Provide emergency on-call coverage during weekends, weekday evenings and holidays; and

·        Other responsibilities as needed.




·        High school diploma or GED/HSE required. Associates or Bachelor’s degree in Human Services field and/or CASAC preferred;

·        At least one year of counseling and case management experience serving a similar client population;

·        Ability to use Microsoft office and databases;

·        Strong written and verbal communication skills;

·        Bi-lingual English/Spanish a plus;

·        Strong organizational and time management skills;

·        Strong team building skills;

·        Able to work independently and demonstrate good judgement;

·        Ability to work flexible hours to cover others schedules as needed; and

·        Driver’s License and good driving record a plus.


Travel Requirements:

Travel within the five boroughs to conduct home visits and as needed to Long Island City office for meetings and trainings.


Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please apply online: