Harmony Project currently seeks a key operations leader for the next chapter of the organization’s growth and impact. Directly reporting to the Executive Director, the Director of Operations will be responsible for the development of Harmony Project’s financial management strategy. The Director will be charged with developing and implementing “best in class” policies and procedures both in finance, HR, and general operational realms. Harmony Project is an organization driven by the values of its people, so experience in managing a “values-driven” organization will be highly prized.
The Director of Operations will serve as a key member of the senior team:
- Coordinate the annual operations plan and budget process;
- Lead & implement the performance management process that measures and evaluates progress against goals for the organization;
- Provide for all staff a strong day-to-day leadership presence; and support an open-door policy among all staff;
- Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget; and problem solving, project management, and creative resourcefulness
- Strategic Vision and Agility-ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
- Capacity Building—ability to effectively build organizational processes that ensure the organization runs smoothly & efficiently
- Action Oriented—Proactive, enjoys “working smart” and when challenges occur adroitly addresses and finds solutions;
- General Management—thorough understanding of finance, systems, and HR; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, human resources, and marketing
Strategy, Vision and Leadership
- Advise the Executive Director and other key members of senior management on financial planning, budgeting, cash flow, investment priorities, and policy matters.
- Serve as the management liaison to the board and audit committee; effectively communicate and present critical financial matters at select board of directors and committee meetings.
- Contribute to the development of Harmony Project’s strategic goals and objectives as well as the overall management of the organization.
- Maintain continuous lines of communication, keeping the Executive Director informed of all critical issues.
- Oversee, direct, and organize the work of the finance, operations, and HR teams.
- Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
- Ensure staff members receive timely and appropriate training and development.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.
- Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
- Upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures.
- Plan, coordinate, and execute the annual budget process.
- Ensure that Harmony Project is adhering to the strategic plan, delivering status reports to the board when called upon.
- Provide analytical support to Harmony Project’s internal management team including development of internal management reporting capabilities.
- Improve administrative and operational accounting services such as payroll, accounts payable, and purchasing.
- Minimum 10 years’ experience in a senior management role ideally with both external audit and in-house financial management experience gained in a high-growth organization
- Experience either as an employee or board member of a nonprofit organization; must be familiar with nonprofit finance and accounting regulations
- Proven track record of success facilitating progressive organizational change and development within a growing organization
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills
- Strong mentoring, coaching experience to a team with diverse levels of expertise
- Entrepreneurial team player who can multitask;
- Superior management skills; ability to influence and engage direct and indirect reports and peers;
- Self-reliant, good problem solver, results oriented;
- Energetic, flexible, collaborative; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives;
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, Harmony Project’s board of directors, and staff;
- Passion for Harmony Project’s mission and a commitment to being an anti-racist multicultural organization