ESL Student Success Navigator - Program Specialist 3

Posted by
Published 12 days ago

Date of First Consideration: May 16th, 2022

Shoreline Community College is dedicated to inclusive excellence in teaching and learning, student success, and community engagement. Shoreline serves the educational, workforce, and cultural needs of our diverse students and communities through the core themes of educational attainment and student success, program excellence, community engagement, access and diversity, and College stewardship. Shoreline Community College is a place of open inquiry and learning, with a campus that models ideals set out in our Community Standard. We are committed to upholding a culture of free expression, as well as maintaining a supportive and respectful learning and working environments for all.

Shoreline’s English as a Second Language (ESL) program is housed within Transitional Studies and provides students with the English language skills to be successful in their academic, career, and social goals. Through instruction and navigation, ESL students not only develop the language skills to thrive in the community but work along academic pathways to expand their career opportunities. Working with the program’s residential students, the ESL Student Success Navigator will serve students from recruitment onward, guiding and supporting them in their pathways and connecting them with the resources needed to thrive.

The ESL Navigator is responsible for recruiting, onboarding, guiding, and providing wrap around support for all resident students enrolled in the ESL program. This will involve an equity-centered approach to navigation, student support, success coaching, and barrier reduction that focuses on the educational and career goals of multilingual learners and their intersecting identities. In coordination with other Transitional Studies staff, this position will also assist the unit with key administrative processes and state/federal grant compliance.


· Facilitate initial student pathway development and coordinate closely with program faculty and staff to provide appropriate career, college, and pathway navigation to students

· Facilitate students’ career/college exploration, working one-on-one with students to help them navigate their academic and career goals · Coordinate students’ connection to Advising and/or Career Services for more in-depth academic/career planning and development

· Assist with recruitment strategies for residential ESL students as well as act as key resources for onboarding students into the program

· Assist program faculty and staff with coordination and support of ESL new student orientations

· Assess student retention, persistence, and success data and serve as retention specialist to support and track student progression using information from resources such as Starfish and SmarterMeasure or another similar platform; Develop processes and supports to close obligation gaps

· Build strong relationships with students via continuous engagement and cultural/linguistic awareness that involves check-ins and connecting with students on a regular basis

· Meet with students to assess potential barriers, develop success strategies, and coordinate wrap-around supports to increase their attainment, well-being, and persistence

· Foster student accountability, self-advocacy, self-awareness, and effective use of resources and facilitate students’ connection to support services on and off-campus

· Use cultural awareness and student-centered practices to help students build a sense of belonging and connection in the program and broader college community

· Develop, maintain, and sustain relationships with other programs and relevant departments on-campus, e.g., ABE, Workforce Education, International Education, I-BEST, Counseling, and Advising, etc.

· Develop, maintain, and carry out key ESL-specific administrative processes related to resource allocation, enrollment, outreach, communication, and data tracking

· Assist unit staff with relevant administrative work for state/federal grant compliance, e.g., testing, data collection, reporting, etc.


Bachelor’s degree in a related field from an accredited institution OR a combination of education and/or work experience in education or social services setting mentoring, coaching, counseling, or advising .


· With multilingual learners in a community college or higher education environment

· Working directly with students, providing navigation, advising, or counseling support services

· Working with diverse, multilingual student populations


· Knowledge of multiple languages and cultures

· Knowledge of the needs of students seeking and participating in Transitional Studies programs

· Knowledge of the needs of students seeking and participating in English language Programs

· Knowledge of state-wide trends and funding processes in Transitional Studies

· Knowledge of and experience with data tracking and management

· Computer skills, including Word and Excel


· Ability to work effectively and equitably with multilingual students

· Providing effective mentoring/coaching to multilingual students

· Creating a friendly/welcoming environment for multilingual students

· Handling difficult and sensitive situations, using sound independent judgment within policy and legal guidelines

· Working independently with minimal supervision, or in a team, to meet deadlines

· Working with students, staff, faculty, and community partners in an inclusive and participatory manner

· Contributing to diversity by fostering a climate of global competency and awareness

· Communicating effectively (both oral and written) with a variety of diverse audiences inside and/or outside the College

· Digital administration, organization, and managing data electronically

· Educational equity and advancing opportunities for students


The College is currently providing services in a mixed modality of operations (both online and in-person services are offered). This position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus, ability to communicate in person or through appropriate means. Please note, there may be limited opportunities for online work depending on program or area needs. If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs.


This position is allocated to pay range 53, under the Washington State Office of Financial Management higher education salary schedule. Salary placement for new employees is determined by the College. This position works 40 hours per week, with schedule dependent upon department needs. Hiring of this position is contingent on available funding as determined by the College President.


Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at

In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. In addition, employment for this position requires proof of COVID-19 vaccination status or documentation of eligibility for a religious or medical exemption.  Other conditions that may apply will be detailed upon the offer of employment. This position is overtime eligible.   

In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.

This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees - Higher Education Community College Coalition.


To be considered for this position, please submit the following: 

  • NEOGOV online application/profile 
  • Letter of interest addressing each qualification
  • Current resume
  • Supplemental Questions

Please Note: Once application materials have been submitted, you may not modify the application.

*Community Standard Statement

"Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly ..."

 -- Rev. Dr. Martin Luther King, Jr.


Shoreline Community College is a place for students, employees, and the community to pursue excellence in education in an environment dedicated to equity, inclusiveness, and self-reflection. We value respectful, dynamic interactions and lively discussion. We strive to create an environment where everyone is supported and valued. Shoreline Community College does not tolerate hateful, violent, or discriminatory actions that target any person or group based on their beliefs, customs, identity, or affiliations. When one of us is diminished, all of us are diminished.

Date of First Consideration: May 16th, 2022

Shoreline Community College is dedicated to inclusive excellence in teaching and learning, student success, and community engagement. Shoreline serves the educational, workforce, and cultural…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    May 16, 2022
  • Education
    4-Year Degree Required
USD $54,003 - USD $72,727
/ year


16101 Greenwood Ave N, Shoreline, WA 98133, USA

How to Apply

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.