Program Manager, Federal TA

Job Type

Full Time


Details: Commensurate with Experience




New York
United States


The Organization

CSH transforms how communities use housing solutions to improve the lives of the most vulnerable people. We offer capital, expertise, information and innovation that allow our partners to use supportive housing to achieve stability, strength and success for the people in most need. CSH blends 25 years of experience and dedication with a practical and entrepreneurial spirit, making us the source for housing solutions. CSH is an industry leader with national influence and deep connections in a growing number of local communities. We are headquartered in New York City with staff stationed in more than 22 locations around the country.

Federal Technical Assistance Team

CSH provides consulting services across the country and the staff are responsible for securing and staffing fee-for-service contracts. Staff for this position would work with local and national teams to develop policies and programs to help end homelessness in communities through systems change and capacity building. We also work closely with government and the non-profit sector to ensure creation of quality supportive housing. The Federal TA team provides technical assistance to communities and providers and through several national awards from HUD and HHS. Internally, we collaborate closely with executive staff, national offices and regional teams. We take this collaborative spirit to our external partners as well.

Current projects under this contract include: Systems change work in a variety of urban, suburban and rural communities with an emphasis on helping communities reduce unsheltered numbers and establishing local Move-On initiatives; coordinated entry technical assistance; HMIS and system performance measure focused technical assistance; written products; and trainings on HEARTH regulations.

Job Description

CSH is seeking to fill up to one (1) FTE positions with the Federal Technical Assistance team. You will be responsible for assuring that we deliver creative and effective materials, and that we have efficient procedures, high quality products and assets. The primary focus of the staff will be on the HUD Technical Assistance contracts for Homeless TA and providing direct TA to communities.


You can be located anywhere in the United States and near a major airport. Considerable travel within the region and occasionally elsewhere will be expected.


Under the direction of the Federal TA Director, the staff person will have the following responsibilities:

  • Work primarily as a member of our Federal Technical Assistance team on CSH’s current HUD TA awards. Work includes community technical assistance (remote and in-person); trainings and/or webinars; and written products.
  • Serve as project staff on HUD work plans, contracts and/or grants, completing deliverables on time and on-budget, and development of quality products and tools.
  • Participate on and contribute to project teams as assigned. Tasks may include the coordination of and participation in technical assistance visits; drafting reports, policy guidance, and other documents and resources; and training design, development, delivery, and evaluation – as well as supporting staff engaged in such activities.
  • Assist the Director and CSH staff in scoping contracts, writing proposals, refining and packing products, and leading contracts as requested.
  • Participate in all team activities including staff meetings, work planning, business development, and marketing.
  • Remain up to date on all federal homeless regulations, other relevant regulations and federal strategic plans.
  • Other duties as assigned.


All CSH staff share a common competency framework. These guide our approach and in turn, help us bring value. CSH staff are adaptable, entrepreneurial, creative, flexible, and problem solvers. We are driven by strategic thinking and executed with creativity and efficiency. We have a sense of humor, persistence, and a commitment to treating others with respect.

Specific skills and experience include:

  • Experience with HUD homeless and/or CPD programs, and HMIS.
  • A real passion for the CSH mission and possess the skills necessary to advance and realize CSH’s vision and further enhance the organization’s reputation in communities that it serves.
  • Previous experience in the field of supportive housing and/or homelessness and delivering technical assistance preferred.
  • Ability to work well independently and within a multi-disciplinary team environment, lead multiple assignments and priorities, and working cooperatively to meet internal and external requests.
  • Strong analytical, interpersonal, presentation, and written and verbal communications skills.
  • Ability to communicate clearly and simply, coupled with a strong creative sensibility and ability to think strategically.
  • Ability to take initiative and pursue goals with appropriate level supervision. Comfort with working on a team that is “virtual” and does most of its work via telephone and email.
  • Proficiency in using Microsoft Office Suite including Word, Excel, Power Point and Outlook.
  • Located close to a major HUB airport
  • Sound business ethics, including the protection of proprietary information.
  • Willing and able to travel at least 30-40% of the month, although travel schedule will vary based on assignments.
  • Bachelor’s degree in a related field; advanced degree a plus. Equivalent experience may substitute for education.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

To Apply:

Candidates should apply by clicking on the link below. All candidates should attach their Resume, Cover letter and Salary Expectations as one Microsoft Word or PDF document.

CSH is proud that it has been and always will be an Equal Opportunity Employer