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Case Manager - Supportive Housing Program

Posted by
Win | New York, NY
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Win


New
|
Published 22 days ago

Competitive

Wins supportive housing program empowers formerly homeless families to achieve stability and independence. Win is seeking a case manager who will engage all family members around the development of life skills, connection to community based services, and strengthening family relationships. The Case Manager will carry a caseload of up to 25 client families. This position requires travel.

Principal Responsibilities:

  • Commit to using evidenced-based practices (EBP); Motivational Interviewing (MI), Trauma-Informed Care (TIC), critical time intervention
  • Conduct home and office visits
  • Conduct intakes and assessments
  • Develop individualized service plans
  • Provide individual counseling/case management, group counseling, community building and tenant meetings
  • Connect clients and their children with community-based mental health treatment, substance abuse treatment and other health providers and collaborate to ensure compliance
  • Refer clients to other appropriate agencies and community resources for services
  • Maintain/ update case notes and other data in AWARDS database
  • Work with clients on Public Assistance needs (WEP consultants and remaining sanctions)
  • Maintain Supportive Housing goal of zero rental arrears for each client family
  • Provide emergency and crisis interventions
  • Complete eligibility documentation as required by WIN and funders
  • Assist families with achieving goals of self-sufficiency and NON Supportive Housing
  • Attend program meetings, agency-wide meetings, and staff training as agreed upon with the Program Director
  • Assist with the coordination and planning of special events
  • Complete all Divisional Reports, using Excel
  • Assist clients in ways needed to maintain attendance in programming
  • Work with the entire family to improve family functioning
  • Perform program objectives in accordance with all Supportive Housing protocols
  • Meet contractual goals and objectives, including workshop attendance of heads of households
  • Other tasks, as needed


Qualifications:

  • Minimum of Bachelor’s degree required, CASAC is helpful
  • Must be willing and able to travel throughout all boroughs for client visits
  • Knowledge of working with families and the issues of domestic violence, substance abuse and homelessness
  • Familiarity with Social Services settings and working with clients on vocational issues
  • Experience in leading groups and developing group curriculum. Familiarity with Welfare policy and procedure
  • Excellent organizational, communication, writing and computer skills. Ability to work as a team member
  • Some evening hours are required. Bi-lingual English/Spanish preferred



Immediate Supervisor:

Program Director, Supportive Housing Program

Wins supportive housing program empowers formerly homeless families to achieve stability and independence. Win is seeking a case manager who will engage all family members around the development of life skills, connection to community…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Professional

Benefits

Comprehensive benefits package

Comprehensive benefits package

Level of Language Proficiency

Bilingual in English and Spanish helpful

Bilingual in English and Spanish helpful

Location

New York, NY

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