Job Summary: The Community Organizer assists the Community Organizing Team in achieving objectives related to civic engagement efforts and provides housing counseling to tenants through community education and outreach. The position organizes and empowers tenants on housing advocacy and tenant rights issues by providing education and technical assistance to the Community Tenants Association (CTA). The position also coordinates and implements the Single Room Occupancy (SRO) Hotel Fire Prevention and Disaster Preparedness Program.
Status: Full-time, Nonexempt, Regular
Location: Chinatown neighborhood, San Francisco
Hours: Monday through Friday, 9:00 a.m. – 5:30 p.m., flexible work hours needed, and some weekend and evenings
Salary: DOE; Comprehensive benefits
The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.
General Job Responsibilities:
I. Support civic engagement efforts
- Assist the Community Organizing team in achieving strategic objectives for civic engagement efforts and promote civic engagement dialogues in the low-income community
- Develop and maintain positive working relationships with tenant groups and community agencies and work collaboratively to maximize civic engagement and voter turnout
II. Provide housing counseling and tenant rights education alongside the Housing Counseling team
- Coordinate work with Department of Building Inspection (DBI) code enforcement staff to maintain good condition of buildings
- Perform intake on and provide housing counseling to low-income tenants (primarily monolingual Chinese-speaking) by assessing housing problems, answering questions, providing information and education, offering support or translation services, and making referrals
- Maintain and keep current a system of tracking and reporting housing counseling casework and conduct follow-up work on individual cases
- Collect and disseminate subsidized housing information and opportunities (including translation of relevant information) to tenants
- Educate tenants on their rights through housing counseling and workshops
III. Work with the Housing Counseling team on tenant organizing and empowerment:
- Conduct meetings, workshops, and provide community education and outreach materials (including translation of relevant materials) to tenant groups, community members, and city agencies on housing issues such as rent laws, tenant rights, proper eviction proceedings, current housing legislation, state initiatives, etc.
IV. Provide technical assistance to CTA
- Provide staffing support and translation services to CTA in areas including but not limited to: organizing and empowering tenants on tenant rights and community advocacy; educating tenants on community issues; and coordinating meetings, events, and activities
- Develop leadership alongside CTA by providing training in organizing, public speaking, and other leadership development skills
- Work with program staff to coordinate CTA input and support on other community related issues such as land use, transportation, public improvement, community facilities, etc.
V. Coordinate and implement the SRO Fire Prevention and Disaster Preparedness program
- Work with the Fire Department and SRO Collaborative in conducting fire prevention workshops, fire drills and disaster preparedness workshops in Chinatown SRO buildings.
- Recruit and coordinate training for SRO Building Coordinators.
- Build the network of SRO building coordinators to respond to disasters and linking this effort to the community disaster plan.
- Conduct meetings and workshops.
- Provide community education and outreach material (including translation of relevant materials) to tenant groups, community members and city agencies on housing issues such as rent laws, tenant rights, proper eviction proceedings, current housing legislation, state initiatives, etc.
- Embody organization values (respect & compassion, empowerment, teamwork)
- Contribute to a safe and pleasant work environment
- Follow policies, procedures, and safe work practices
- Other duties as assigned
Knowledge, Skills, and Experience:
- Strong public speaking and interpersonal skills, with the ability to conduct workshops and meetings in English and Cantonese
- Familiarity with and sensitivity to low-income immigrant neighborhoods and issues relevant to the community
- Ability to speak fluently in Cantonese
- Creative and comprehensive problem solving skills
- Ability to be flexible and perform variety of activities
- Good listening skills and ability to exercise patience
- Ability to work independently as well as in team structure
- Commitment to comprehensive vision of community development and improving the life for low-income people
- Capacity to work evening and weekends
- Bachelor’s degree or equivalent experience in social service, sociology, psychology, or related field
- Bilingual and bi-literate in Chinese and English
- Ability to use Microsoft Word and Excel
- Experience or familiarity with the Chinatown neighborhood
- Ability to use Chinese software program
- Two (2) years of experience in a non-profit agency serving low-income clients
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