Shelter Coordinator - Domestic Violence Agency

Job Type

Full Time


Minimum: $42,000
Maximum: $48,000
Details: Strong Benefits Package




United States


RESPOND Inc, located in Somerville, MA, seeks a Residential Services Coordinator responsible for ensuring the emergency shelter for survivors of domestic violence and their children runs smoothly and safely

The Residential Services Coordinator will:

-Supervise, train and support shelter staff

-Maintain positive connectivity with the broader agency

-Provide support to shelter residents especially in crisis situations

- Cultivate and maintain ongoing relationships with local providers in a variety of areas

-Assist the Chief Programs Officer with the development of policies, programs, and projects

-Coordinates 24hour shelter coverage schedule

-Supervise hotline services

-Coordinates building maintenance, repair and clean up projects.

-Prepare and maintain all appropriate records and data collection systems. Submits accurate reports as required.

-Provides back up coverage on assigned rotating basis.

-Other duties as assigned

Salary range is $42,000-$48,000 annually

Hours are 12pm - 8pm Monday - Friday


The successful candidate will be a highly motivated, forward thinking, energetic, creative thinker. This position requires schedule flexibility, strong organizational and leadership skills, a can-do approach as well as a sense of humor.

- Bachelors Degree

- at least 3 years of work experience in residential services; 1 year supervisory experience preferred

- Domestic Violence training and experience highly preferred

- Second language highly desired

- Valid drivers' license and access to a reliable vehicle is required

- Must have or be willing to obtain the 25 hour Domestic Violence Counselor Certification (we will train if you don't have it).


RESPOND, Inc., is a pioneer in the movement to end domestic violence, is New England's first domestic violence agency and the second oldest in the nation. Since its inception in 1974, RESPOND has provided safety and support to over 100,000 victims of domestic violence including adults, teens and children. Through its Community Program, RESPOND provides a 24-hour crisis hotline, individual counseling, advocacy, support groups, education, training and children's services. The Shelter Program provides safe, confidential housing and comprehensive supportive services to 8 families or 21 individuals at a time. More information about RESPOND, Inc can be found at

Resume and a letter of interest should be sent to with the position title in the subject line.


Strong Benefits Package

Professional Level


Minimum Education Required

4-year degree

How To Apply

Submit your resume and coverletter to with the job title in the subject. No phone calls please.