Shipping Officer P2 (Shipping Process Analyst)

Posted by
World Food Programme | Rome, Latium, Italy

World Food Programme

Published 13 days ago

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


OSCSO, centralised at WFP’s headquarters in Rome for the past 50 years, handles all international cargo movements by sea, through the direct contracting of both liner and charter services. Over 75% of WFP’s food is transported by sea during its journey to its final destination, making ocean transportation a crucial link in WFP’s supply chain operations.

A reliable provider of cost-efficient ocean transport services, OSCSO in 2018 concluded 104 charter fixtures leading to 160 vessel voyages. The total of cargo delivered by sea in 2018 was approximately 2.82 million metric tonnes: 1.6 million metric tonnes by charter; 1.22 million metric tonnes by liner.

Working with a specialised and reliable network of shipbrokers and freight forwarders, WFP has on any given day 30-40 shipments afloat, carrying critical humanitarian assistance for distribution in more than 70 countries – moving cargoes from 60 load ports to 75 discharge ports across five continents. With such large quantities of food to be shipped at any given time from diverse locations around the world, careful planning, contracting and coordination is key to ensuring the quickest and most cost-effective ocean transportation solution. Since 2011 OSCSO operations have been key to the success of WFP’s Forward Purchasing Facility, chartering large volumes of food while maintaining operational control and flexibility.

When emergency strikes, WFP has the capacity to divert its shipments at short notice, ensuring that life-saving food arrives to those who need it – on time. Shipping experts are regularly deployed when and where needed to augment emergency response operations.


As a Shipping Process Analyst (Shipping Officer P2) in the Freight Control & Reporting Unit (FCU), you will report directly to the FCU Head of Unit as 1st level Supervisor, and to the Deputy Chief Ocean Transport as 2nd level Supervisor. You will support the Head on all matters, and act as the Head-alternate, including Integrated Road Map (IRM) and ULISeaS* implementation, general performance / internal control issues and Shipping Manual updates. Information Management activities and products for Shipping and unit oversight.

This position is based in WFP's Headquarters in Rome, Italy.

*An off-the-shelf application that connects shippers, forwarders and ocean careers in an online solution integrated with INTTRA, a standard shipping industry platform for ocean carriers.

KEY ACCOUNTABILITIES (not all-inclusive)

Support manage of shipping operations following standard processes and contribute, directly or indirectly, to the effective delivery of food assistance to beneficiaries.

In liaison with Country Offices, support the determination of the most efficient mode of calling forward commodities against set criteria and conditions. Oversee US Calls Forward and pre-shipment planning Customs Information Guide (CIG) platform as corporate database for shipping documentation and import requirements for each WFP Country Office (CO), ensuring CO compliance, a regular review framework and risk management/business continuity.

Complete Business Continuity activities (currently 80% complete) and represent the unit at follow-up meetings as necessary. Co-steer internal Shipping Working Group on this area. Working closely with the Head, other Shipping HOUs and key Support Staff, identify critical gaps in SOPs/internal controls and update/adjust them where required.

Monitor & continuously review Logistics Execution Support System (LESS) processes for Shipping, ensuring training material updates and follow-up of development items/new requirements. Drive process review activities to completion and report on progress weekly.

Working closely with the Head, help ensure that the quarterly contractual reporting for Shipping are qualitative, accurate, fully edited and properly consolidated within established deadlines for each quarter.

Contribute to supply chain by providing technical support and guidance to other services, divisions and Country Offices, particularly for emergency response.

Support productive partnership building with supply chain colleagues and staff within the area of assignment to support efficient shipping operations.

Participate in the on-going review of internal processes and procedures and identify ways to increase the day-to-day efficiency of the teams.

Adhere to WFP standard performance management guidelines and practices to contribute to achieving service objectives and to promote staff learning and development.

Other as required by OSCSO.




Lead and/or contribute to process overview documentation (Service Provision, Global Commodity Management Facility (GCMF) etc.), update of training/other reference materials and/or various reporting exercises. 

Lead review of new reporting tools; suggest/perform statistical analyses as required and working with all Shipping teams, draft requirements for new reports or reporting tools.

Release various POs and all Shipping Service Entry Sheets (SESs) to maintain and ensure adequate segregation of duties, direct oversight of FCU functions, financial soundness/ timeliness/accuracy of freight payments and compliance with International Public Sector Accounting Standards (IPSAS). Help manage monthly/quarterly/annual financial closures.

Analyse Shipping data in detail and/or guide such analyses including for:

GCMF shipments/handvers

General quality assurance

ULISeaS (ex-INTTRA) reprting & overall readiness in particular

Analyses n US Funds and IRM workload/impacts/change management.

Provide oversight and guidance on shipping issue management to the Shipping team, related resolution/tracking logs, testing of eventual solutions, required training and progress, including but not limited to: a) various WFP Processes/Systems, such as LESS, GCMF, ULISeaS (ex-INTTRA), ITS, etc.; b) diversions and re-routings; c) lack of Funding, Project Closures, US Contributions/Shipments.




Professional Experience: 

At least 3 years of post-graduate professional experience in shipping process and performance management.

Experience in cargo tracking and working with transport management systems in Logistics Execution and stock management.

Experience in conducting freight analyses.


Advanced University degree in Transport Economics, Supply Chain, Shipping, Logistics or other relevant field, or First University degree with relevant logistics qualifications or additional logistics experience in port, freight forwarding and shipping operations.


Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.




Experience in commercial or government transportation sectors.

Experience monitoring and reporting on port, and freight market conditions and trends.

In-depth working knowledge with SAP-based applications.

Experience in business process mapping and end-user support for major system implementation.

Experience in developing and delivering training programmes both in the field and through online learning platforms.

Experience supervising experienced support staff.





The selected candidate will be employed on a fixed-term as well as a rotational contract with a probationary period of one year. WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. For more details please visit 




23 June 2019 




Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.



Details at a glance

  • On-site Location
  • Full Time Schedule
  • Contract

Level of Language Proficiency

Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language…


Rome, Latium, IT