Founded in 1988, the Lavender Youth Recreation & Information Center (LYRIC) provides supports and services to over 500 lesbian, gay, bisexual, transgender, queer, questioning (LGBTQQ) and allied youth (annually), 24 years old and under. LYRIC’s mission is to build community and inspire positive social change through education enhancement, career trainings, health promotion, and leadership development with LGBTQQ youth, their families, and allies of all races, classes, genders, and abilities. The organization has a budget of approximately $3 million as well as a youth-adult team of approximately 25 staff members, 11 fellows, and 73 paid youth interns. In alignment with LYRIC’s Strategic Plan, the organization envisions: (1) schools that are transformed into safe, inclusive environments where LGBTQQ students can thrive and (2) a comprehensive network of community support to ensure successful progression into adulthood for Transitional Age LGBTQQ Youth. The organization works toward this vision by (1) uniting best practice with innovation to realize the organizational excellence needed to advance the field of LGBTQQ youth development and (2) growing community support that reflects a high level of partner investment in our mission, vision, and organizational sustainability. The organization is in an exciting period of growth and innovation, guided by our strategic initiatives and the following operating principles:
- Learning: We bring curiosity, creativity, and fun to our work.
- Sustainable Impact: We commit to the long-term transformation of lives and institutions.
- Leadership: We foster leadership to support a progressive movement that spans generations.
- Allyship: We believe that everyone has a role in creating safe and thriving communities.
- Justice: We build upon a proud history of community self-determination by challenging institutionalized invisibility & inequity.
Youth Advocates are highly skilled youth development practitioners that play a critical role at LYRIC, providing a range of services, including intake/assessment, information & referral, and wraparound case management services on-site at the LYRIC House as well as in clinical, school, and community settings. Additionally, Youth Advocates coordinate a variety of community building/violence prevention groups for youth, case conferences between colleagues at multiple agencies, and capacity-building trainings to promote LGBTQQ youth inclusion across multiple systems. LYRIC is a founding member of the Dimensions Clinic Collaborative for LGBTQQ youth and partners with various research institutions to enhance our understanding of best practices in serving LGBTQQ young people.
The Violence Prevention Team Youth Advocate specializes in supporting survivors of violence, including state-sanctioned violence, domestic violence, and community based violence. This particularly includes youth who are QTBIPOC, sex workers, undocumented, neurodivergent, and/or disabled. The team offers wraparound case management for the LGBTQQ population we serve. They also develop and facilitate community support groups for the same population; topics include sexuality education, domestic violence counseling, sex work and safety, workforce development etc. One-on-one and group facilitation skills are a strong requirement.
- Develop and implement case management activities that are youth-centered, informed by research and best practices, and incorporate cultural humility.
- Develop strength-based, social justice-centered individualized service plans in collaboration with youth and staff.
- Coordinate and maintain regular appointments with youth accessing case management services and ensure progress toward early adult outcomes.
- Ensure successful transition of youth exiting case management services to community or other resources.
- Maintain records of daily contacts and activities with youth as well as related case collateral.
- Coordinate community building/violence prevention groups and LGBTQQ inclusion trainings in partnership with youth facilitators.
- Maintain an active caseload in achievement of program department goals and contract deliverables.
- Foster regular communication with supervisor and other program staff to ensure up-to-date information sharing regarding individual participants and issues impacting our youth community.
- Provide crisis intervention and conflict de-escalation as needed.
- Build and maintain relationships with community-based service providers, school districts, youth serving agencies, and community resources.
- Support the design and implementation of programming.
- Develop workshops and outreach strategies.
- Facilitate case management meetings with program staff and participate in clinical supervision.
- Attend staff meetings as well as other organizational retreats and gatherings.
- Support organization-wide grassroots fundraising campaigns.
- Other duties as assigned.
- Understanding of youth development frameworks, youth-adult partnership frameworks and knowledge of LGBTQQ youth issues.
- Understanding of principles of social justice and restorative justice.
- Understanding of case management model best practices.
- Knowledge of San Francisco and Bay Area resources, especially for LGBTQQ youth, youth of color and their families.
- Broad and deep knowledge of LGBTQQ community and issues impacting LGBTQQ youth.
- Fluency in Cantonese, Mandarin, or Spanish, highly desirable.
- At least two years of experience providing case management, counseling, health services, family support, advocacy, educational services, or workforce development services to youth.
- Experience with diverse models of working with youth (i.e. understanding of principles of youth development, youth-adult partnership, harm reduction, positive sexuality, HIV/STI prevention).
- Experience working with transgender youth, young women, youth of color, youth with disabilities, young men who have sex with men (YMSM), youth living with HIV, system-engaged youth, immigrant communities, youth engaged in sex work, youth who are homeless / marginally-housed, and other historically marginalized groups.
- Experience working with families of LGBTQQ youth.
- Competent in working in a multiracial, multicultural, multi-gendered, and intergenerational environment.
- Experience with data collection and reporting.
- Experience developing effective collaborations with other agencies and communities.
- Passion for and commitment to working with LGBTQQ youth.
- Highly positive and enthusiastic style that motivates youth to work towards their goals, encourages peers to model LYRIC’s organizational principles/leadership competencies, and supports supervisors and other leaders in guiding the work of the organization.
- Self-motivated and able to take initiative, manage, and complete multiple projects within deadlines and within budget.
- Strong emotional self-management skills needed to provide youth-centered support to survivors of emotional, physical, and sexual abuse.
- Excellent written/verbal communication and facilitation skills.
- Action-oriented with excellent problem-solving skills.
- Highly organized and able to work in a fast-paced environment.
- Ability to seek out, encourage, and exchange appreciative as well as developmental feedback with youth, colleagues, and supervisors.
- Ability to identify and communicate needs for support.
- Ability to foster a healthy work/life balance that supports the provision of high quality, sustainable programs and services for youth.
- Ability to address challenges directly by de-escalating conflict and fostering mutual understanding.
- Commitment to ongoing one’s self-improvement/professional development and LYRIC’s long-term sustainability.
- Ability to work occasional evenings and weekends as required.
The starting rate for this nonexempt role is $26.93 per hour
Other benefits include:
- Full coverage of medical, dental, vision, and acupuncture/chiropractic insurance for employee;
- $800 annual health & wellness cash supplement;
- Annual, merit-based raises up to 5%;
- 403b retirement plan;
- Generous holiday, vacation, sick, and personal leave;
- Flexible schedule to support work/life balance; and
- Position may meet qualifications for Perkins Student Loan cancellation.
Equal Opportunity Employer
LYRIC is an equal opportunity employer. Applications are strongly encouraged from women, people of color, immigrants, young people, lesbian, gay, bisexual, queer, transgender and genderqueer people, people living with HIV/AIDS, people with disabilities, and bilingual and bicultural people. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.