Part Time Temporary
A gracious house with magnificent gardens, and panoramic views, Naumkeag is a quintessential country estate of the Gilded Age, but at its heart, this architectural masterpiece is a family home. Joseph Choate, a leading 19th-century attorney, hired the architectural firm of McKim, Mead, & White to design the 44-room “cottage,” Naumkeag, which would serve as a summer retreat for three generations of Choates.With its views of Monument Mountain, its stunning collection of gardens created by Joseph Choate, and its shingle-style house, Naumkeag creates an unforgettable experience for visitors. Bequeathed in its entirety in 1958 – from furniture to garden tools to its intact dairy barn – Naumkeag, a National Historic Landmark, provides a special link to Berkshires history.
Summary of Position:
Cultural Site Interpreters bring the stories of Naumkeag to life for our visitors in meaningful and relevant ways. Interpreters are responsible for making connections between visitors and the historic homes by engaging visitors through interactive and multi-sensory strategies that provoke, excite, and inspire.
- Leading and facilitating interpretive experiences for visitors of all ages, including interactive guided tours and other participatory activities
- Welcoming and orienting visitors, acting as an ambassador for the site and for The Trustees, provide excellent visitor service
- Participate in regular trainings and team meetings that provide professional skill development, inform staff of interpretive philosophies and techniques that improve visitor experiences at each site, and update staff on current developments at The Trustees
- Participate in guided research and ongoing study of the history and cultural context of the sites in order to keep tours and knowledge of the property up-to-date
- Follow best practices in safety, collections care and security, in order to protect the collections, gardens, house and visitors
- Participate in peer and supervisor evaluations
- Promote the mission of The Trustees of Reservations and our work; encouraging guests to join us as members in preserving special places across the state of Massachusetts
- Other duties as assigned with or without accommodation.
Education and Experience:
- 1-3 years experience with a teaching, museum, customer service, and/or theater background
- Bachelor’s degree in history, education, or a related field preferred
- Friendly, active listener with excellent conversational and public speaking skills
- Ability to engage visitors through multi-sensory interpretive techniques including storytelling, hands-on activities, and interactive discussion
- Intellectually curious and open to learning and sharing new things
- Professional and team-oriented
- Ability to handle multiple tasks and the unexpected with a calm demeanor
- are respectful of all visitors and able to provide exceptional customer service
- Flexible and willing to meet the needs and interests of visitors
- Self-reflective and eager to continuously improve job skills
- Ability to work with staff, volunteers and visitors comfortably and welcomingly
- Reliable and committed to the position, the site team, and the mission of The Trustees of Reservations
- Availability to work on weekends and some evenings
This position requires the ability to stand and walk for long periods of time, climb steep inclines and multiple flights of stairs, and work indoors and outdoors in inclement, hot, and cold conditions.
This is a seasonal, non-exempt, hourly paid position, with an optimal start date in early April. This position is based in Stockbridge, MA.
Please Note: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
About The Organization:
The Trustees is an organization with a fascinating past and an exciting future. Our places are open to all and we thrive by involving as many people as possible in what we do. Founded in 1891, by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts and work to protect special places across the state. We have helped protect more than 50,000 acres, including 26,000+ acres on 116 reservations that are all open to the public. We are a nonprofit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and more than 50,000 members.
Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.
The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors, who love the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.
We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.
In addition to being an Equal Opportunity Employer, the Trustees of Reservations aims to create a thriving, inclusive workplace that values each member of our team. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
Minimum Education Required