Director of Operations

Job Type

Full Time



Application Deadline



2055 El Cajon Blvd.
San Diego
United States


The Epilepsy Foundation of San Diego County (EFSDC)








Job Description


Responsible for providing direction and day-to-day management overseeing the coordination, administration, and reporting of all aspects of ongoing programs and development including planning, organizing and staffing. The position assists the Executive Director by taking a broad view of the organizational structure and oversees the organization in the absence of the Executive Director.


-Oversee the programs and development activities in accordance with the mission

 and goals of the organization.


-Develop new initiatives to support the strategic direction of the organization.


-Develop and implement long-term goals and objectives to achieve the successful

 outcome of programs and fundraising.


-In consultation with the Executive Director, recruit, interview & select well-

 qualified staff.


-Implement the human resources policies, procedures and practices of the



Primary Duties & Responsibilities - The Staff perform a wide range of duties including:



·        Plan the delivery of programs and special event activities.

·        Development and implementation of new initiatives according to work plan.

·        Develop annual program and special event budgets.

·        Develop a program evaluation framework to assess the strengths of each program and identify areas for improvement.

·        Evaluate special events, set targets and implement strategies for growth.

·        Work with staff to develop program funding proposals and reports.

·        Identify potential funding sources for events and draft solicitations.


Organizing- Programs

·        Ensure that program activities operate within the policies and procedures of the organization.

·        Utilize forms and records to document program activities.

·        Oversee the collection and maintenance of client records for statistical purposes according to the confidentiality/privacy policy of the organization.


Organizing- Overall

·        Manage project and ensure activities operate within budget and exceed financial targets.

·        Engage outside volunteers to support communication and financial goals.

·        Ensure that personnel files for the program are properly maintained and kept confidential.

·        Engage volunteers for appropriate activities using established volunteer management practices.



·        Ensure that all staff members receive orientation and appropriate training in accordance with organizational standards.

·        Supervise staff by providing direction, input and feedback.

·        Communicate with clients and other stakeholders to gain community support for the Foundation’s programs and solicit input for program improvement.

·        Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.


Control the Programs

·        Write reports on the programs for management and for funders.

·        Communicate with funders as outlined in funding agreements.

·        Ensure that programs operate within approved budgets.

·        Monitor and approve all budgeted program expenditures.

·        Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.

·        Monitor program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework.

·        Report evaluation findings to the Executive Director and recommend changes to enhance the program as appropriate.


Professional Advisory Board (PAB)

·        Oversee or assign staff member who will facilitate all activities of the PAB including meetings, elections, and speaking opportunities, and communications. 


IT Coordinator

·        Responsible for installing and configuring Foundation’s technology systems.

·        Diagnose and solve hardware/software and system faults.

·        Identify information system enhancements that improve service and support the Foundation’s future needs.


Development and Communication

·        Plan, maintain and implement development activities to ensure fundraising objectives are achieved. 

·        Secure new funds from diverse sources, including individuals, businesses, government and private foundations.

·        Integrate communication and development activities throughout foundation activities.

·        Coordinate special events, major gifts, annual campaign and planned giving.

·        Cultivate and maintain relationships with donors and funders, including individuals, businesses, government and private foundations.

·        Oversee development functions including grant writing and proposal follow-ups

·        Employ diverse fundraising strategies including Annual Fundraising Gala, Board campaigns, donor cultivation and social media.



Personal Characteristics


Lead: Positively influence others to achieve results that are in the best interest of the organization.


Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.


Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.


Focus on Client Needs: Anticipate, understand and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.


Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems and make decisions that enhance organizational effectiveness.


Make Decisions: Assess situations to determine the importance, urgency and risks and make clear decisions which are timely and in the best interests of the organization.


Plan: Determine strategies to move the organization forward, set goals, create and implement action plans and evaluate the process and results.


Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.



Level of Language Proficiency


Professional Level

None specified

Minimum Education Required

No requirement