Program Officer - TVAP


The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life.   To learn more about our work, please visit our website at ( LOCATION: Arlington, VA


USCRI manages the Trafficking Victim Assistance Program (TVAP) across a multi-regional network of TVAP service providers in every state and U.S. territory through a cooperative agreement with the Office on Trafficking in Persons (OTIP) within the Administration for Children and Families (ACF), U.S. Department of Health and Human Services (HHS). The central purpose of the program is to help foreign national survivors of human trafficking achieve HHS certification and provide trauma-informed, person-centered, comprehensive case management services, facilitating timely access to benefits and community referrals so they can rebuild their lives and re-establish their ability to live independently. These comprehensive services include emergency assistance, housing, safety planning, basic needs, health, legal, education, employment, language, and assistance in accessing HHS Certification to attain further resources to the same extent as refugees. 

The Program Officer for the TVAP oversees the standards of care and protocols of comprehensive case management services to eligible adult and minor foreign-national victims of human trafficking through training and technical assistance (TTA), monitoring, and outreach focusing on designated ACF Regions and/or other specialized program areas. This position reports to the Associate Director of Trafficking Survivors Support Programs located at USCRI’s Arlington, VA office.


  • Serve as first point of contact for designated regional area(s) and provide ongoing training and technical assistance, as well as, outreach and referrals to project partners, service providers, resettlement agencies, and other external stakeholders and agencies that work with victims of trafficking (including, but not limited to, case management and legal services providers, law enforcement, and health care professionals) as part of the day to day program operations;
  • Oversee the standards of care and protocols of comprehensive case management services to eligible adult and child foreign-national victims of trafficking and those in family units;
  • Cultivate, establish and maintain relationships with partners, external stakeholders, and support survivor engagement efforts;
  • Provide consultations as needed on cases where minors may be victims of human trafficking;
  • Conduct monitoring and desk audits to evaluate the quality of case management services being provided to qualified participants and ensure efficient funding allocation;
  • Assess need for partner agency training and schedule and coordinate trainings (both in-person and web-based) as necessary;
  • Evaluate training materials and knowledge of training recipients both prior to and at completion of training;
  • Manage the development and maintenance of online e- learning courses and Apricot database system; 
  • Ensure full compliance with OTIP Cooperative Agreement and assist in drafting and submitting the annual program proposal to funder; 
  • Coordinate data collection and contribute to the analysis and reporting of programmatic outcomes; 
  • Assist with capacity building, especially for under- resourced or marginalized areas and provide related targeted TTA support;
  • Coordinate and participate in regional meetings, trainings, events, and anti-trafficking task forces on issues relevant to serving trafficking victims and lead presentations as needed; 
  • Help oversee and maintain the TVAP email inbox as needed and respond promptly to any TTA requests or issues to ensure quality assurance and support; 
  • Identify, leverage, and stay abreast of relevant existing promising practices and tools from a wide range of sources and partners, including ideas developed by survivor leaders, to enhance resource capability and impact; 
  • Monitor and update budget status and projections;
  • Work closely with Program Officers and Assistants to ensure successful team coordination and program implementation of designated portfolio areas, and contribute to the service provider handbook, annual strategic programmatic workplan and program policies; and
  • Perform other duties as assigned by supervisor.

 All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).


  • Master's degree in the areas of health and social services, international affairs and/or immigration policy, trauma-informed and responsive care, with related technical assistance and training a plus, OR a Bachelor’s degree with at least three years’ experience in these related fields is required;
  • Experience working with victims of human trafficking and/or related programs aiming to increase access to critical resources for immigrant and underserved populations, and demonstrated knowledge and experience of human trafficking case management needs and services for foreign national victims, the HHS certification process, and/or eligibility for federal benefits is preferred;
  • Experience in program monitoring, evaluation, and training (design, instruction, measurement of training effects) are a plus;
  • High proficiency in Microsoft Office preferred, specifically proficiency with Word, Power Point and Excel is required; Knowledge of Apricot and database programs to meet data collection and reporting needs is preferred;
  • Strong quantitative skills in designing effective budget models to aid program oversight a plus;
  • Ability to work both as a team member and independently, with a high level of self-motivation, flexibility to meet goals and deadlines in a fast-paced environment;
  • Strong interpersonal skills, including the ability to communicate with providers, partners, and survivors of diverse backgrounds;
  • Ability to cultivate and maintain relationships and partnerships with program staff and external stakeholders and project partners;
  • Foreign language ability is desirable, and individuals of culturally diverse and/or underrepresented backgrounds, including survivor leaders, are encouraged to apply;
  • Ability to travel domestically as required; and 
  • Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information, an appreciation of a multicultural workplace, and a dedication to human rights, including of trafficking victims, refugees, immigrants, asylum seekers, and vulnerable or disenfranchised populations.


  • Satisfactory completion of USCRI’s Orientation and Program Trainings;
  • Complete additional training as identified by supervisor or Human Resources. 


  • Use of manual dexterity, tactile, visual, and audio acuity;
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and
  • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


Please submit a resume with cover letter describing your interest and qualifications with your online application.

References will be required at time of the final interview.

No telephone calls please. Position will remain open until filled.


U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    July 31, 2021
  • Education
    Master's Degree Required
  • Professional Level


Arlington, VA, USA

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