Program Supervisor (FT/Exempt)

Job Type

Full Time


Details: Salary starting range is commensurate with experience/education



Start Date


Application Deadline



Nickerson Street
United States



Hilltop Children’s Center is an internationally recognized center of early learning. Hilltop has been providing and promoting child-centered early education for children aged 2 to 12 for over 40 years! Drawing inspiration from the schools of Reggio Emilia, Italy, Hilltop’s faculty engages daily in rigorous reflective practice – collaboratively designing curriculum and environment around the emerging interests and curiosities of children.

Hilltop is first and foremost, a center of inquiry – for children, families and faculty. Our educators are early learning professionals dedicated to celebrating the wonders of childhood alongside children, while also deepening their practice with children through regular reflection and study. As a center, we are committed to our vision of Hilltop as a place where:

• Children are valued for their ability to do meaningful work, their wonder and curiosity, their perspectives, and ability to play

• Families are valued for their bonds and traditions, their ability to play, their commitment to work, home and community, and their dreams for their children

• Faculty are valued for their vision, their delight in children, their skill and knowledge, their commitment to families

Hilltop is an equal opportunity employer, pursuing diversity and valuing what diversity brings to the workplace. Applicants of color, Men, LGBTQ+ and diverse backgrounds and experiences are encouraged to apply.


We are seeking a committed education professional who is passionate, creative, intentional, and reflective in their work with children and adults. This individual will be responsible for overall program effectiveness in collaboration with multiple administrative and faculty teams. They must will show an eagerness to grow their practice as a researcher, learner, facilitator, leader, and collaborator in this incredible field of joy and wonder to positively impact the lives of the young children, families, and the faculty they support. This position reports to the Executive Director, with responsibilities including but not limited to:

Program Effectiveness

·       Supports and supervises the teaching faculty, mentor teachers, substitutes, work study students, and kitchen staff.

·       Maintains documentation and ensures program meets standards, and is in compliance with City and State licensing requirements at all times.

·       Provides program-related support, mediation, and coaching to faculty, and coordinates with the HR Manager to create action plans, follow-up and documentation as necessary to ensure successful outcomes. 

·       Effectively manages child, classroom, family and educator partnerships. Assures effective communication between faculty, program, administration and parents. Addresses escalation and seeks resolution of staff and family concerns.

·       Generally oversees program functions and acquaints themselves with the children and their families.

·       Collaborates with Education Director to ensure values-alignment of Hilltop's pedagogy and shared educational practices.

·       Coordinates collaboration and communication among Program Team, Mentors, and other Administrators.


Faculty Support and Accountability

·       Provides information and administrative support to programs.

·       Conducts performance reviews of teaching faculty, in collaboration with Program Team and HR Manager. 

·       Oversees and manages quarterly "Shared Practice" meetings with teams

·       Conducts individual check-ins on performance goals as needed

·       Oversees internal Step-Up program, in cooperation with the Step Up Coordinator.

·       Support faculty involvement in the Institute, as it relates to individual professional goals


Strategic and Executive Support 

·       Provides thought leadership, from the perspective of the Program Supervisor position, to Hilltop’s professional development institute and administrative team, and attends all relevant meetings. 

·       Manages the program budget and monitors assigned expenses in consultation with the Executive Director. Assists with development of the Center’s budget relative to staffing and programming priorities. 

·       Acts as decision maker in the absence of the Executive Director


Support of Mentors

·       Leads mentor professional development, with the Education Director, including organizing and facilitating retreats, support of mentor professional goals, and bringing discussions to Program Team meetings.

·       Supports mentors' ongoing work with faculty and families: coaching on handling emergent challenges, curriculum development, faculty goals and growth, team dynamics, and accountability to shared practices.

·       Knows all families and children well enough to effectively participate in conversations and readily support mentors and educators in arising issues.

·       Knows all educators and staff to the degree necessary to offer relevant and effective support to mentors and to facilitate professional development.

·       Supports and consults with mentors on planning for elective professional development, family events, and school-wide professional development.


Institute Advising

·       Collaborate with the Institute team to ensure alignment of Institute initiatives with school programming.

·       Oversee faculty engagement with the Institute, and manage their participation in Communities of Practice in partnership with Institute faculty.


100% medical/dental health coverage, generous leave accrual, flexible leave policy, retirement matching, outstanding on-site professional development opportunities.

Level of Language Proficiency

Minimum Qualifications

·       Bachelor's Degree required, Masters preferred

·       Three or more years supervising diverse staff in a leadership capacity

·       Demonstrated experience and passion for child development, child care advocacy and educational paradigms

·       Reflective thinker who approaches challenging situations with a lens of inquiry, empathy, and curiosity

·       Familiarity with DEL licensing requirements.

·       Well-developed interpersonal and group skills, collaborative nature, outstanding communication skills

·       Excellent group facilitation and coaching ability

·       Motivated to take initiative and improve systems

·       Ability to maintain regular and reliable attendance

·       A high level of organization

·       Able to switch gears quickly and deal with multiple issues with consistent clarity and thoroughness.

·       Holds faculty team and self-accountable for success.

·       Exhibits a high level of professionalism at all times.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please reply to with a job-specific cover letter and resume outlining your experience and education along with professional references. This position requires successful background check and reference checks. The position will remain open until filled.