Senior Manager, Family and Community Engagement (FACE)

Job Type

Full Time




1055 Wilshire Blvd.
Suite 1850
Los Angeles
United States


The Partnership is seeking a Senior Manager of Family and Community Engagement who will be responsible for developing, implementing, and overseeing school-based family and community engagement initiatives across our network of schools. The Senior Manager uses their independent judgment and discretion in determining which community engagement initiatives should be developed and how they should be implemented. This role focuses on capacity building and serves as the coach/liaison to traditional public school administrators on implementing effective family and community engagement strategies to support school transformation. This role collaborates across several Partnership efforts including academics, school-based community partnerships, the Parent College program, parent leadership and advocacy, student outreach and enrollment, and college-going culture. The Senior Manager of Family and Community Engagement will work closely with the Partnership’s school administrators, coordinators, and Family Action Teams. This role will be focused on supporting the Family Action Team lead who is typically an assistant principal on the campus. The senior manager will report to the Director of Family and Community Engagement and be a member of the larger External Relations team.




The Senior Manager of Family and Community Engagement’s key responsibilities include the following areas and may be changed based on the needs of the organization and schools we serve. He or she will need to exercise independent judgment and discretion in executing these responsibilities:

  • Lead the development and execution of the Partnership’s school-level capacity building to increase family and community engagement as a strategy to support school transformation.
  • Serve as a family and community engagement coach/liaison for the network of K-12 Partnership schools.
  • Develop and lead a series of professional development trainings for Family Action Team Leads, Family Action Teams, and other multi-stakeholder groups around family engagement.
  • Coach school leaders, including Family Action Team Leads, in working with their school teams to develop and implement their school’s strategic plan for family and community engagement.
  • Build professional capacity at school sites to establish a more inclusive, resourceful and culturally informed support network for parents, especially at the parent centers.
  • Build and implement systems to track family engagement data for each school site; as needed, manage the process from data entry to analysis and recommendations.
  • Provide value-added support for events and activities connected to family engagement at Partnership schools.
  • When the issue arises, support case management of parent concerns, including responding to all parent concerns in a timely manner, facilitating meetings between concerned parents and school administrators with goal of finding a resolution, documenting all parent cases, and ensuring proper protocol was followed.
  • Supervise staff and consultants in developing and implementing school-based strategic plans, professional development trainings, and coaching for Family Action Team Leads and Family Action Teams.
  • Other duties as assigned




  • Experience working in a fast-paced, entrepreneurial environment; adaptable when managing multiple, shifting priorities; ease at managing competing demands and determining priorities independently
  • Leadership experiences in designing, organizing, and facilitating professional development for adult learners, as well as providing highly impactful coaching cycles to deepen learning from professional development
  • Demonstrated ability to motivate, inspire, and build strong working and mentoring relationships with a variety of stakeholders
  • Exceptional critical thinking and analytical skills, including the ability to utilize quantitative and qualitative analysis to support decision-making
  • Excellent verbal and written communication skills; able to communicate complex ideas simply and succinctly
  • Outstanding organizational skills, attention to detail and ability to work under pressure with a high degree of accuracy and limited direction
  • Strong computer and technology skills; proficiency in Microsoft Word and Excel, familiarity with Google docs, and interest in and ability to learn new platforms
  • Excellent interpersonal skills and the ability to work collaboratively with school principals, assistant principals, school staff, Partnership colleagues, community partners, and families
  • Ability to maintain discretion regarding confidential matters
  • Bilingual in Spanish highly preferred


Knowledge & Mindset

  • Adult learning theory, parent engagement frameworks (e.g., Epstein's Framework of Six Types of Involvement, community organizing), design of professional development, coaching, strategic/action planning, and facilitations skills
  • Ability to analyze and use data to inform decision-making
  • Deep understanding of community context in one or more of the three communities in which the Partnership operates schools (Watts, Boyle Heights, South LA) and ability to quickly learn community context
  • Passion for improving education and dramatically increasing achievement and life outcomes for low‐income students of color; a belief that all students can reach high levels of achievement with support from adults, including parents and the community
  • Values, champions, and promotes diversity and inclusion;
  • Ability to effectively communicate across individual differences and understand the complexity of elements important to members of other cultures/groups. Strong belief in the Partnership’s mission, approach, and core values
  • A positive outlook, adaptability, and a sense of possibility in stressful situations
  • Reflective, lifelong learner


Additional Requirements

  • An earned master’s degree or advanced degree from an accredited university
  • 7-10 years experience in teaching or education field, community organizing, social service, school/community capacity building, systems-thinking, technical assistance, and/or coalition building.
  • Three to five years of successful people management, supervision, and coaching experience preferred
  • Ability to travel between home office and schools in South LA, Boyle Heights, and Watts (must have a valid driver’s license)
  • Ability to attend events occasionally in evening and on weekends including playing a role in Parent College.
  • Willingness and ability to complete tasks that require packing, lifting, moving, and transporting materials (such as boxes, water bottles, and other training materials) to and from school sites


This is a year-round, full-time exempt position. Compensation will be commensurate with experience. The Partnership offers a competitive benefits package, including health, vision and dental insurance, and a 403(b) retirement program.

Level of Language Proficiency

Bilingual in Spanish is highly preferred.

Professional Level


Minimum Education Required

Master's degree

How To Apply

To apply, please click here: and use the form at the bottom to submit your contact information, resume, and cover letter.

For technical assistance or questions, please email