Program Assistant

Posted by

CASH Campaign of Maryland

Published 15 days ago

January 18, 2021
January 15, 2021
$30,000 - $33,000


The CASH (Creating Assets, Savings and Hope) Campaign of Maryland promotes economic advancement for low-to-moderate income individuals and families in Baltimore and across Maryland. CASH accomplishes its mission through operating a portfolio of direct service programs, building organizational and field capacity, and leading policy and advocacy initiatives to strengthen family economic stability. For more information, please visit .


The CASH Campaign of Maryland seeks a Program Associate to support a three-year grant funded project to study the impact of the Earned Income Tax Credit on adverse childhood experiences. This position will be based at the University of Maryland Pediatrics at Midtown, located in downtown Baltimore. The goal of this position is to recruit patients into a research study and services that will connect them to free tax preparation. This position will also assist with the intake process for free tax preparation. This is an in-person position and personal protective equipment will be provided in accordance with CDC guidelines.


● Recruit at least 50 study participants at the University of Maryland Pediatrics at Midtown.

● Obtain informed consent from participants.

● Perform tax intake interviews and verify that participants have required documentation.

● Schedule follow-up tax appointments for participants.

● Prepare tax returns and perform Quality Reviews as needed.

● Assist with participant follow-up calls throughout the year.

● Attend and participate in required training programs.

● Represent CASH at outreach events as requested.

● Perform other duties as assigned. Outside of tax season, there may be additional opportunities to receive training and provide public benefits screening and other financial capability services.


A successful candidate will have a background in health outreach, tax preparation, education, social work, human service or related field.

● Demonstrated commitment to the mission of the CASH Campaign of Maryland and the communities it serves.

● Ability to work with diverse organizations and people.

● Tax preparation experience is desirable but not required. However, the candidate must pass the IRS VITA/TCE Volunteer Exam at the basic level (training will be provided).

● Excellent listening and oral communications skills.

● Proficient in data entry with strong attention to detail.

● Comfortable using cloud based software.

● Ability to work some nights and weekends, including every Saturday during tax season (January to April).


This is an initial one year full-time contract position. Funding is currently in place for 3 years. Salary range is $30,000 - $33,000 commensurate with experience and includes a generous benefits package. The desired start date is ASAP. To apply, please send a resume and cover letter to Keisha Washington, Office Manager, at No phone calls please.

The CASH Campaign is an Equal Opportunity Employer.

Project background

“Protecting against ACEs in Baltimore through the EITC” draws on significant strengths in both collaboration and implementation for partners, both on ACEs and the EITC. This project leverages research, implementation experiences, and more than two decades of work history in Baltimore and across the state of Maryland. Participants will be drawn from a majority of the 43 Census Tracts designated as Opportunity Zones in Baltimore City.

The partners have unique access and proximity to the target populations as the preeminent medical institutions and government initiatives across Baltimore City and the region. The partners include University of Maryland School of Medicine, Johns Hopkins School of Medicine, Baltimore City Health Department (B’More Healthy Babies Initiative), HealthCare Access Maryland, and the CASH Campaign of Maryland. The evaluation partner is the University of Maryland School of Social Work (The Institute for Innovation and Implementation).

The target population for this project are pregnant women, first time moms, and parents of children under the age of 18. The population being served will primarily be low-income African American/Black females who are Medicaid eligible, with children who are eligible for SCHIP. The population has some amount of work history in the last three years, making them likely eligible for the EITC. Many patients and their caregivers have had exposure to adverse childhood experiences (ACEs) including parental incarceration, witnessing violence in their homes and communities, parental substance use and mental health problems.

This project will test two hypotheses:

1. Embedding EITC outreach and access to free tax preparation into existing health services will increase receipt and maximize the value of the EITC.

2. Clients/patients who receive the EITC will have increased protective factors against ACEs. Baltimore City residents are disproportionately poorer than the rest of the state and the nation overall. In Baltimore City, 18% of households live in poverty, but that number is much more powerful when considering the disparity by race. The poverty rate drops to 7% for white households and 8% for Asian households and rises to 23% for Black households, 20% for Latino households, and 36% for Native American households. (source: Prosperity Now Scorecard). As more people rely on the traditional "safety net", resources to support these vital programs are stretched thin and do not have the same impact on families as the infusion of cash that the Earned Income Tax Credit (EITC) delivers. The EITC and other tax credits targeting the working poor are a fundamental tool to alleviate poverty. The EITC's ability to strengthen the stability of families is well documented. Studies that have found that the EITC encourages work, reduces poverty, helps families meet basic needs, and improves children's achievement in school and likely increases their earnings as adults.

Despite these successes, nationally 25% of eligible workers still don't claim the EITC each year. Recent IRS reports indicate that almost 30% of Baltimore’s population receives the EITC and less than 4% are utilizing free tax preparation services to receive their refund. In Baltimore City, low-income families fail to claim an estimated $50 million in tax credits and refunds annually.

The project will test hypotheses in three main settings.

1. Embed 1-2 screening questions for EITC eligibility in Care Coordination and referrals to free tax preparation.

2. Embed 1-2 screening questions for EITC eligibility, EITC outreach materials, and navigation assistance through home visiting, particularly through Nurse-Family Partnership and Healthy Families America sites.

3. Conduct EITC outreach and in-person intake for remote free tax preparation at pediatric clinics (primary care and speciality practices). This project builds on decades of experience by all partners involved and will lead to meaningful increases in the EITC by the target population.


The CASH (Creating Assets, Savings and Hope) Campaign of Maryland promotes economic advancement for low-to-moderate income individuals and families in Baltimore and across Maryland. CASH accomplishes its…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • Contract
  • High School Diploma Required
  • Entry level


Generous benefits package.

Generous benefits package.

Level of Language Proficiency




Baltimore, MD

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