The Veterinary Team Manager is responsible for in-shelter oversight of the Veterinary Services department. They set the tone for the overall operational flow of the day, ensuring that all tasks are completed by all parties and requests from other departments are received and delegated to the medical teams. In addition, performance of technician duties as needed are required.
The Veterinary Team Manager needs to have strong interpersonal relationship skills to manage their teams which includes the Licensed Veterinary Technicians, Veterinary Assistants, Patient Care Specialists and Animal Care Technicians (where applicable). Administrative duties include providing input on performance evaluations, scheduling, overseeing controlled substance record keeping and collaborating with the Veterinary Team Assistant Manager on inventory management, where applicable. A primary responsibility will be to ensure that the technical support staff are adequately and appropriately trained to meet Animal Care Centers standards of care. Thus, the Veterinary Team Manager must possess highly advanced technical skills, including a thorough understanding of patient care, anesthetic monitoring and emergency treatment and the knowledge to troubleshoot the various diagnostic tools we have available. The ability to manage the team under stressful circumstances is paramount. The Veterinary Team Manager is the lead liaison between other departments in the shelter
Collaboration, coaching and people management (25%)
Support communication efforts within and across teams (15%)
Operations Management (40%)
Inventory management and compliance (15%)
Places the well being of animals first; has demonstrated leadership ability and possesses excellent communication and organizational skills; treats people with respect and is proficient at conflict resolution; has basic familiarity with computers, MS Office and database experience; is able to set the tone for professionalism and performance expectations within Medical department; conveys ideas, concepts, policies, and procedures to staff, as well as ensuring their understanding and compliance; communicates efficiently, effectively and appropriately; sets high benchmarks for productivity; unquestionable ability to effectively problem solve.
Education and Work Experience
At least three of the following:
Ability to work in an animal care facility where euthanasia is performed. While performing the duties of the job, the employee is frequently exposed to odors or airborne particles including animal fur and toxic chemicals. The noise level in the environment can be very loud.
This position will require a flexible schedule including weekends.
This position will require occasional travel to ACC headquarters or the other ACC Care Centers.
Reports To: Senior Manager, Veterinary Operations
Overtime: This position is exempt from overtime.
The Veterinary Team Manager is responsible for in-shelter oversight of the Veterinary Services department. They set the tone for the overall operational flow of the day, ensuring that all tasks are completed by all parties and…