Loan Servicer

Job Type

Full Time

Published

10/01/2018

Start Date

11/05/2018

Application Deadline

10/20/2018

Address

363 Saulsbury Road
Dover
Delaware
19904
United States

Description

  • DUTIES AND RESPONSIBILITIES
  • Oversee the daily administration and servicing of the loan portfolio
  • Provide customer service to borrowers and participant lenders as required
  • Prepare various portfolio reports and distribute to staff/Loan Committee/Board of Directors as appropriate
  • Prepare and distribute monthly loan payment invoices to borrowers, then receive and apply payments; resolve payment collection issues as necessary
  • Receive borrower requests for constructions draws and coordinate appropriate draw inspections and approvals
  • Work closely with NCALL’s Finance Director, including providing records of payment receipts, reconciling related general ledger accounts, and wiring funds to borrowers and participant lenders
  • Prepare approved loans for closing, including preparation of commitment letter and loan documents, assisting Loan Officer with collecting outstanding documents, and coordinating the closing with borrower and settlement attorney; prepare documentation for modifications to existing loans as necessary
  • Enter new loans into the portfolio servicing software and collect all post-closing documentation
  • Update and maintain borrower loan files as needed
  • Display initiative and problem solving ability
  • Maintain necessary professional certifications and memberships as applicable; participate in appropriate educational and training events
  • Attend conferences and events as appropriate for the industry and position
  • Other tasks as may be necessary or assigned


Benefits

As part of employment, NCALL:

  • Pays 95% of employee health insurance premium
  • Provides group life and disability insurance
  • Matches 401k retirement match
  • Provides professional development and tuition assistance
  • Provides paid leave and holidays (3 weeks of vacation and sick leave)
  • Reimburses business mileage and travel expenses
  • Provides a desktop or laptop computer


Professional Level

None specified

Minimum Education Required

4-year degree


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