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Senior Donor Relations Writer, Acknowledgments

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Published 5 days ago

Job Summary

UCSF has an opening for a dynamic, creative, detail-oriented, experienced communications and stewardship professional. The successful candidate will partner with colleagues throughout our fundraising office and across our campus to thank UCSF’s most generous donors.


Under the supervision of the Director of Donor Relations, the Senior Donor Relations Writer in Acknowledgments will play a key role in supporting campus communications objectives by collaborating cross-functionally with team members and clients to deliver compelling and impactful content, and ensure that relevant, consistent and timely information is distributed to target audiences.


You will be responsible for drafting customized acknowledgments (email and print) on behalf of the Chancellor, the deans of all five UCSF schools, and the CEOs of the UCSF Medical Center and Benioff Children’s Hospitals, conveying gratitude on their behalf in their individual voices, thanking donors for their gifts, recognizing their generosity, expressing appreciation, and stewarding them by articulating the current needs and vision of UCSF. You will track the drafting, approval, and sending of more than 2,500 acknowledgments annually in both print and email formats, drafting an average of at least 600 custom messages annually. In addition to acknowledgment writing, you may occasionally draft stewardship reports on a variety of scientific subjects throughout the year, and fulfill other writing and proofing assignments as opportunities arise.


As the successful candidate, you will be able to balance accuracy and speed while delivering customized acknowledgments based on the donor’s giving level, philanthropic capacity, and other key factors, and will possess the ability to translate medical jargon into a compelling, donor-friendly narrative that demonstrates the impact of the donor’s philanthropy and the innovative research conducted at UCSF.


The position will impact the success of UCSF’s fundraising, stewardship and events programs by building relationships with, and securing support from the campus’s external audiences. As such, you must consistently reflect the appropriate image, quality, and tone for UDAR and UCSF.


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The Office of University Development and Alumni Relations (UDAR) and the UCSF Board of Directors are responsible for fostering and strengthening the campus outreach efforts to UCSF constituents and for garnering philanthropic support for the campus; for formal acceptance and administration of all private gifts to UCSF through The Regents or the UCSF Foundation; and for managing all alumni relations activities, campus support group activities and campus events. The office is also responsible for the design and implementation of fundraising campaigns for UCSF. In raising private support, UDAR identifies, qualifies, solicits, and stewards donors for the schools, medical centers, departments and programs on campus. The UDAR office staffs the UCSF Board of Overseers. As part of UDAR’s Advancement Communications office, the Donor Relations unit plays an essential role in helping UCSF to attract new donors to the campus, as well as to engage and retain existing donors. At UDAR, we strive to accelerate UCSF’s mission of advancing health worldwide.


As part of UDAR’s Advancement Communications office, the Donor Relations team plays an essential role in helping UCSF to attract new donors to the campus, as well as to engage and retain existing donors. Our team interviews faculty and translates science into compelling impact reports on donors’ philanthropy, writes acknowledgment letters on behalf the university’s leadership, strategizes with fundraisers to create strategic plans and high touch stewardship for top donors, manages financial reporting on endowments, and manages naming opportunities and donor signage across multiple campuses. We collaborate closely with our marketing team, Alumni Relations, and our Special Events team to create engaging and impactful experiences for donors across UCSF.


Why UCSF is for you:

Bring your passion and build your career. Every grateful patient and every successful student start with a relationship with a person who contributes his or her talent and expertise to UCSF’s worldwide impact. Together with the university campus and UCSF Health, UCSF is the second-largest employer in the city and the fourth-largest in the Bay Area. We seek people committed to excellence and improving health science. We provide myriad employment opportunities to support our mission of advancing health worldwide. We believe UCSF’s future success will be shaped by the diverse perspectives, unique experiences, and inclusive culture of its community. As part of the 10-campus University of California, UCSF provides exceptional benefits in addition to the special intellectual and cultural advantages of being a member of a world-renowned university.


Why UDAR is for you:

As one of the top fundraising offices in higher education, at UDAR you can:

• be part of a world-class team that is shaping current trends in philanthropy and the future of health care

• pursue opportunities for growth. We offer career development programs; diversity, equity, and inclusion trainings through our dedicated Talent Management Office

• exceptional benefits: as part of the UC system, our employees enjoy generous healthcare and retirement benefits, in addition to all state holidays

• flexibility: work schedules, remote work, and asynchronous work are part of our office culture.


Required Qualifications

• Bachelor's degree in related area and/or equivalent experience/training

• Three years’ experience as a member of a donor relations team at a major university, medical center, or similar non-profit organization

• Knowledge of fundraising processes and the application of writing skills to a development program

• Thorough knowledge of English grammar, punctuation, and spelling, and excellent written and oral communications skills in English

• Demonstrated proficiency in proofreading and copy editing

• Strong organizational and planning skills and meticulous attention to detail

• Strong strategic planning, project management, analytical, critical thinking and problem recognition, avoidance, and resolution skills

• Possess a high degree of concentration, judgment, and autonomy when performing editing tasks

• Ability to set, negotiate, and meet priorities and produce high-quality work under multiple deadline pressure and within a busy environment

• Proficient knowledge of the MS Office Suite (Word, Excel, PowerPoint)

• Ability to work efficiently with minimal guidance and supervision

• Strong interpersonal communications skills, including political acumen, active listening skills and skills to work effectively within teams, including willingness to help others

• Sensitivity to campus policies, discretionary handling of confidential information, and adherence to information privacy legislation

 

Preferred Qualifications

• Five years’ experience as a member of a communications team

• Demonstrated proficiency in writing for email

• Knowledge of project management software tools, procedures, and workflows

• Familiarity with Salesforce Marketing Cloud

• Familiarity with the UCSF campus, including its achievements, mission, vision, goals, policies, practices, infrastructure and current issues of concern


About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

 

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.


In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu


Join us to find a rewarding career contributing to improving healthcare worldwide.

Job Summary

UCSF has an opening for a dynamic, creative, detail-oriented, experienced communications and stewardship professional. The successful candidate will partner with colleagues throughout our fundraising office and across…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Location

Remote
Work may be performed anywhere in United States
Associated Location
San Francisco, CA, USA

How to Apply

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