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Outreach and Family Engagement Coordinator

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Published 19 days ago

Organization 

East African Community Services (EACS) is dedicated to improving the well-being of East African youth and their families in South Seattle and South King County. We are a leading East African, 501(c)3 educational service organization that has richly impacted the lives of thousands. We provide programs and services to help first-generation Americans from East African refugee and immigrant backgrounds adjust to life in the United States, preserve diverse cultural heritages, and participate in broad and integrated community life. 

We are seeking an Outreach Coordinator to join our amazing team. The Outreach Coordinator is a key member of our leadership team that works together to support the mission, vision, and values of East African Community Services. We are seeking an individual who is committed to sustaining a high-quality programming that values partnerships between families and staff. We are interested in candidates who have invested in social justice, equity, and have experience and skills in working with diverse children, families, and staff.

General Summary: 

Plans, organizes, and implements outreach services. Assists in the recruits and enrolls children, youth, and young adults for all EACS programming. Provides resources and referrals for families in need. Acts as a community liaison for the agency.

FOUNDATIONAL RESPONSIBILITIES 

Essential Duties: 

Family Engagement

● Provides avenues for families to provide feedback and be involved in the program in a variety of ways. 

● Assists in and develops opportunities for family networking and education based on current needs and interests. 

● Maintains consistent communication about the program to the family community: newsletters, emails, notices, etc. 

● Works in collaboration with Managers and Directors to provide communication to families. 

● Facilitates problem-solving activities when concerns arise amongst or within the family community. 

● Assists with family engagement opportunities. 

● Maintains professional boundaries in relationships with all enrolled families; refraining from fraternizing to ensure that relationships do not impair effectiveness in providing services. 

● Assist with monthly family meeting. 

● Host Monthly family night in collaboration with Family Engagement Coordinator 

Support Services 

● Provides support and encouragement to families and provides resources and referrals 

● Develops relationships with community organizations that provide support to families; has resources available to share 

● Provides resources and helps families navigate social and health services, including navigating access to State and City subsidies 

● Makes effort to communicate effectively with all families in a language that they understand, utilizing community resources. 

● Organizes and recruits for need-based support among the community 

●Model welcoming and supportive reciprocal relationships with all families, and program participants 

● Data entry for students, parents, and community members into Apricot database 

● Organizes equitable recruitment and enrollment process and manages the waiting list. 

● Welcomes all family members, organizes orientation for new families; provides information and supports to families who are transitioning into program. 

● Makes efforts to learn about each family – it is structure, culture, language, customs, and beliefs to ensure a culturally relevant environment. 

● Provides ongoing support to families who are waiting to enroll, looking for information on starting program.

Administrative Duties 

● Provides daily phone reception and front office support to staff and visitors. 

● Provide general support to all visitors and personnel. 

● Maintains contact lists (staff, community resources) 

● Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. 

● Conducts and shares information with leadership team from regular attendance to ensure accurate records. 

● Works in partnership with the leadership team to ensure consistency of approach and communication. 

● Leads the strategic direction of family engagement offerings in coordination with the leadership team; including logistics, budget, broadcasting, follow up, etc. 

● Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing expediting orders for supplies; verifying receipt of supplies. 

● Handles sensitive information in a confidential manner. 

REQUIREMENTS 

● Bachelor’s Degree that includes 12 credits in Early Childhood Education or related field OR Associates Degree in Early Childhood or related field with a plan of study leading to a bachelor’s degree 

● 3-years full-time experience working in an education program. 

● Social work or related field 

● Strong multi-tasking and organizing skills. 

● Experience working directly with people from diverse racial, ethnic, cultural, and socioeconomic backgrounds. 

● Has strong cross-cultural communication skills. 

● Strong written skills 

● Proficient computer skills (data management, Google Suite, and Microsoft)

We welcome and strongly encourage applicants from diverse backgrounds, cultures, and identities and are committed to an inclusive work environment. You'll have an opportunity to contribute to a growth-oriented professional learning community that appreciates collaboration, creativity, and an innovative approach to all aspects of school life. We strive daily to uphold our mission and core values of equity, community, joy, love, and learning through play

Organization 

East African Community Services (EACS) is dedicated to improving the well-being of East African youth and their families in South Seattle and South King County. We are a leading East African, 501(c)3 educational service…

Details at a Glance

  • Time Commitment
    Full Time Schedule
Salary
USD $44,000 - USD $45,700
/ year

Benefits

Salary and benefits  

The Outreach Program Coordinator position is a full-time (40 hours per week) salaried position.  EACS is lively, high energy and genuinely fun place to work.  We offer a generous benefits package that offers company-paid medical and dental, 12 days accrued sick time, 12 days accrued vacation time (PTO), and 5 Paid Holidays.  Finally, EACS staff receive an ADDITIONAL two days off for the Muslim Holiday Ramadan and one week off for the Christmas Holiday!

Background Check   

EACS serves children and vulnerable populations. Additionally, the Grant Writer will handle sensitive and confidential financial information.  Consequently, any final candidate hired into this position must successfully pass a criminal background check performed by the State of Washington. Any job offer is contingent on successfully passing this background check.

Salary and benefits  

The Outreach Program Coordinator position is a full-time (40 hours per week) salaried position.  EACS is lively, high energy and genuinely fun place to work.  We…

Location

On-site
20804 International Blvd, SeaTac, WA 98198, USA

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