Ticket Services Representatives (PT)

Job Type

Part Time

Published

08/03/2018

Address

New York
New York
United States

Description

Brooklyn Academy of Music (BAM), an internationally recognized presenter of contemporary performing arts and cinema, seeks Ticket Services Representatives (PT) for its busy Ticket Services department. It is the responsibility of the Ticket Service Representative to provide excellent customer service and ticket fulfillment to BAM’s customers.

Shifts: 12:35PM - 6:00PM (including weekends)

Location: Metrotech Center

Responsibilities

  • Sell subscriptions and single tickets to live events
  • Handle ticket exchanges and donations
  • Provide general information regarding events, and directions to BAM venues
  • Review ticket orders and prepare all outgoing mail
  • Update and maintain the customer contact records
  • Provide first-rate customer service - communicate and implement BAM policies, way finding and local information, troubleshoot sales problems
  • Assist with departmental projects as needed

Qualifications

  • At least 1 year of previous experience in one or more of the following areas: ticketing, phone sales, customer service and/or performing arts
  • Excellent written and verbal communication skills, must be detail and task oriented
  • A working knowledge of computers: Microsoft Office Suite & typing skills
  • The ability to collaborate and work independently
  • An interest in and working knowledge of the performing arts is preferred
  • Must be available to work weekends

 


Pay: $13 per hour, part time.

 

Check us out on Twitter/Instagram: #SceneAtBAM

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

https://www.bam.org/about/careers

Must apply online - no emails, phone calls or walk ins, please. 


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