Manager, Recording Operations

Job Type

Full Time




80 Hanson Place
2nd Floor
New York
United States


About StoryCorps:

StoryCorps was founded in 2003 with a mission to preserve and share humanity’s stories in order to build connections between people and create a more just and compassionate world. Over the past 14 years, we have provided an estimated 400,000 people from across the U.S. with powerful opportunities to record interviews about their lives, pass wisdom from one generation to the next, and leave a legacy for future generations in our archive at the Library of Congress. Select interviews are edited for weekly broadcast on NPR’s Morning Edition and/or inclusion in our animations and podcasts. Together, these reach a broad national audience of tens-of-millions on public and digital media. All StoryCorps activities, from the delivery of our interview service, to our archive, to the creation and distribution of our produced content, are carried out with an unwavering commitment to excellence and the inclusion of underrepresented populations. Over the years, we have partnered with thousands of community organization from across the country to provide our interview service to their constituents. By collection, preserving, and broadly disseminating authentic voices from diverse participants across the U.S., StoryCorps promotes a deeper understanding – both historic and contemporary – of the many communities that constitute our nation. Our work has been widely recognized with several George Foster Peabody Awards, A MacArthur Award for Creative and Effective Institutions, the 2015 TED Prize, and a 2016 Emmy award for our animation, “Traffic Stop.” 

Position Overview:

The Recording Operations Manager is responsible for ensuring the smooth operation of recording equipment and configurations across all StoryCorps tiers of service. The Manager is responsible for training staff on recording equipment and techniques, developing training materials, documenting procedures and best practices, and providing technical support to ensure that StoryCorps’ high standards of quality are met. The Manager maintains equipment and supply inventories, purchases supplies, and plans and oversees regular maintenance of StoryCorps recording venues.

The Recording Operations Manager also contributes to planning and implementing recording configurations, A/V equipment, and technical training related to new projects, initiatives, recording venues, and special projects.

Although technical aptitude and adeptness at troubleshooting and resolving technical issues are vital, this is not a technician position; the job demands excellent communication and collaborations skills, a high level of organization, and the ability to credibly coordinate between different teams and stakeholders to meet the unique needs of the organization. The Manager position requires national travel, approximately 1 trip per month.

Essential Duties and Responsibilities:

  • Plan and oversee regular inspections, maintenance projects, and facility upgrades at StoryCorps’ recording venues/booths, as well as the regular inspection and maintenance of portable recording kits
  • Inventory and maintain an in-house store of backup recording equipment and supplies; order recording equipment and supplies for all recording venues as needed
  • Develop and document procedures and best practices for audio recording, video recording, and photography
  • Create training modules and any related documentation to support training of field staff on technical aspects of interview collection
  • Develop and execute trainings for StoryCorps staff on the technical aspects of recording StoryCorps interviews; plan and execute regular refresher trainings and advanced trainings as assigned
  • Provide remote and on-site support to staff on technical aspects of interview collection
  • Create, review, and evaluate procedures, systems, recording configurations, and digital workflows that support and improve StoryCorps recording operations
  • Contribute to developing and implementing recording configurations, digital workflow, and A/V equipment related to new projects, initiatives, recording venues, and special projects
  • Provide logistical support for fee-for-service engagements involving the MobileBooth and coordinate the yearly transfer of MobileBooths used by the Mobile Tour and the Custom Services department
  • Assess and evaluate accessibility across all StoryCorps recording and exhibition venues to ensure compliance with ADA regulations and plan and oversee projects to improve and maintain high standards of accessibility
  • Manage and execute the physical relocation of recording booths and technical equipment, as assigned
  • Perform other duties to support the Recording & Archive department, as assigned

Knowledge, Skills, and Qualifications: 


  • Bachelor’s Degree
  • At least 2 years of relevant professional experience – for example, in project management, A/V technical support and training, or related field
  • Excellent interpersonal, written/verbal communication, customer service, and collaboration skills
  • Exemplary organization skills, multi-tasking ability, and attention to detail
  • Project management skills, with experience overseeing logistical and facilities-based work
  • Demonstrated experience in developing and leading successful training programs
  • Demonstrated experience providing technical support and troubleshooting technical issues (preferably with digital audio recording equipment)
  • Excellent research and analytical skills
  • Ability to be flexible and adaptable in order to contribute to problem-solving activities within a growing, changing organization
  • Cultural competence and the ability to work and collaborate successfully with diverse groups of people
  • Strong computer skills and proficiency with Macs
  • Experience working with database software and/or inventory management


  • At least 2 years experience studying or working with digital audio recording and photography equipment
  • Experience coordinating design or construction projects
  • Facilities maintenance and building systems experience
  • Experience managing supply inventory, including purchasing and logistics

Physical Requirements:

  • Occasionally lifting, moving, or carrying objects up to 40 pounds
  • Manual dexterity, occasionally manipulating wires and small mechanical parts

Professional Level


Minimum Education Required

4-year degree

How To Apply

To apply, please send your cover letter and resume to and include your last name and the position title in the subject line: for example, “Jones – Manager, Recording Operations” Include your cover letter and resume as attachments titled “YourNameLetter” and “YourNameResume.” In your cover letter, please tell us how you found out about this opportunity and whether you have applied for a position at StoryCorps in the past.

StoryCorps seeks to hire staff who reflect the diversity of the communities we serve. All positions at StoryCorps are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.