Director of Knowledge Management

Job Type

Full Time


Details: Salary schedule



Start Date


Application Deadline



3435 W. Temple St.
Los Angeles
United States


Job Opportunity

Camino Nuevo Charter Academy

The Organization

Camino Nuevo Charter Academy (CNCA) is a network of charter schools serving students across the PK-Post Secondary continuum in the Greater MacArthur Park neighborhood of Los Angeles. Pueblo Nuevo Education Development Group (EDG) is CNCA’s resource development and capacity building arm.  PN-EDG invests in young people to foster personal transformation and generational social change. PN-EDG staff support and build capacity for CNCA schools in achieving their vision. The organizations are grounded in the beliefs that public education is a civil right and all students deserve an excellent education that will prepare them for success in life. At CNCA/PN-EDG, we recognize that lower income and immigrant communities often face institutional and cultural barriers that create impediments to students’ success, and that an excellent education must eliminate these barriers. We integrate a strong focus on progressive, research-based academics with a holistic, place-based approach to serving our students. Since opening its doors in 2001, CNCA has grown to 8 schools and nearly 3,500 students. Our goal is that by 2022, 2,000 CNCA graduates will be equipped with the skills, knowledge, and worldview necessary to be literate, critical thinkers and independent problem solvers. As a result of this success, 90% will have been accepted to, 80% will have attended and 60% will have graduated from a 4-year college within 6 years.

The Opportunity


Under general supervision of the Vice President of Operations, the Director will set the strategy for student and school sites’ audit operations, compliance data, and reporting; will lead data integrity efforts for student information systems; and will provide Tier 4 support to KM systems’ end users.


Essential Functions:


Strategy and Vision Setting Responsibilities


  • Lead focus area within knowledge management, contributing to the overall vision and strategy of the team
  • Support the VP in developing a strategic plan for supporting the ongoing success of the operations team
  • Support the research, development and execution of a cohesive plan for collecting and analyzing state and internal assessments, data management system, annual calendar, organizational dashboards
  • Contribute to the development of structures and processes to increase the level of excellence across the knowledge management team, specifically as they relate to academic program compliance reporting, including but not limited to SBAC testing data, DRDP, CELDT, reading data, cohort graduation rates, ACT tests, SAT tests, and AP tests, and a variety of formative assessments
  • Contribute to monitoring effectiveness of the knowledge management and records clerk teams and school staff through the use of key metrics
  • Elevate challenges that arise within the knowledge management team and work with VP to inform and improve work
  • Understand and navigate the political, social, economic, legal, and cultural context facing urban charter schools and the students they serve


Team Leadership and Performance Management Responsibilities

  • Under the direction of the VP, oversee, manage, and evaluate direct reports
  • Provide ongoing coaching to and developing of direct reports including annual goal setting processes, periodic step backs and retreats, and consistent coaching meetings.
  • Collaborate to develop and facilitate long-term, substantive, coherent professional development plans for knowledge management team
  • Sets ambitious personal and professional goals and models relentless effort toward these goals


Administrative Management and Compliance Responsibilities

  • Collaborate with VP to ensure that expenditures for knowledge management and reporting are in line with budget and priorities
  • Ensures that all knowledge management and reporting functions and projects are effectively managed and that direct reports are held accountable to high expectations
  • Ensure compliance related to knowledge management and reporting
  • Contribute to preparation and presentation of regular status reports for the Executive Leadership Team and/or the Board of Directors related to student and teacher data
  • Establish relationships with outside agencies related to knowledge management and reporting
  • Communicate effectively orally and in writing
  • Other duties as assigned

Organizational Leadership Capacities

We believe that every individual who works at the Camino Nuevo Charter Academy Home Support Office must embody key mindsets and possess foundational skills to contribute to the organizational leadership of the organization.



  • Commitment to and belief in CNCA’s mission and vision
  • Belief in and embodiment the CNCA Anchors in all aspects of the work
  • Commitment to the vision of a progressive, socially-just education and is able to inspire others towards that vision
  • Solution orientation and belief in supporting others to be the same
  • Commitment to an asset-based, capacity-building approach
  • Commitment to equity, diversity and inclusion



  • Ability to support an inclusive, positive and high performing culture
  • Ability to take ownership in the day-to-day and overall success of the organization
  • Ability to think critically, use sound judgment and problem solve
  • Ability to work independently and proactively and to seek support and guidance when appropriate
  • Strong organizational and time management skills, with an ability to prioritize competing projects in a fast-paced, fluid environment
  • Effective collaboration with individuals at all levels of the organization
  • Respect, humility and discretion to work effectively with all stakeholders, including colleagues, families and members of the community
  • Strong self-awareness and ability to reflect


  • Bachelor degree necessary; master degree or higher preferred
  • At least 3-5 years in knowledge management, business intelligence, urban education or other related leadership
  • Experience building and developing teams as well as working across teams with general oversight




Camino Nuevo Charter Academy (CNCA) prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, military status or association with a person or a group with one or more of these actual or perceived characteristics. Camino Nuevo Charter Academy requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying.


Questions or complaints of alleged discrimination, harassment, intimidation and bullying, equity or Title IX equity and compliance concerns should be directed to Margarita Domingo, Vice President of Human Resources. She can be reached at (213) 417-3410 or by mail at 3435 W Temple St. Los Angeles, CA 90026.



Level of Language Proficiency


Professional Level


Minimum Education Required

4-year degree