Administrative Assistant/Office Manager

WHO WE'RE LOOKING FOR

Silver Spring Village, Inc. seeks a highly organized and analytical person with the ability to independently coordinate responsibilities across multiple functional areas, including general administrative support, office management, finance, communications, member services, events planning, and fundraising; and to contribute to the effectiveness and efficiency of a small, collegial staff. The successful candidate shares our commitment to sustaining a robust age-friendly community that fully supports maximally independent, active, and engaged living. This is a 30 hrs/wk position, and specific workdays and hours are flexible.

CORE RESPONSIBILITIES

Office Management

Function as primary liaison with property management and other vendors; Monitor and replenish office supplies; Manage information technology platforms (Office 365, Microsoft Teams, Bitdefender, Zoom, Adobe Acrobat Pro); Manage meeting room and online meeting calendars; Maintain a structured organizational filing system

Member Services

Respond to membership inquiries; Process membership applications and renewals; Facilitate new member on-boarding; Prepare regular membership and services reports; Maintain updated organizational and community mailing lists; Coordinate member benefits and special events

General Executive Support

Provide ongoing administrative support to Executive Director and Volunteer Services Director, and limited task-specific support to board officers and key committees.

Communications

Manage organizational website (Run My Village); Design and prepare flyers, brochures, announcements, and invitations (Canva); Manage and regularly update social media (Facebook, YouTube, LinkedIn, Twitter, Instagram); Coordinate electronic and hard copy mailings

Finance

Function as liaison with consultant bookkeeper; Manage routine financial processes such as invoicing, reimbursements, and credit card reconciliations; Maintain complete files with detailed back-up information; Track office expenses against operating budget and assist in development of annual budget; Manage online payment systems (Square, PayPal)

Fundraising

Maintain donor database; Prepare timely acknowledgement letters; Coordinate production of fundraising mailings and annual report; Maintain fundraising calendar; Maintain complete files of proposals, including supporting materials

SKILLS, EXPERIENCE & QUALITIES

Required

Bachelor's degree; 2+ years' work experience in an office environment; Self-motivated, independent, collegial work style with ability to juggle multiple responsibilities; Top-notch verbal and written language skills; Attention to detail; Advanced knowledge of Microsoft Office 365 applications (Word, Excel, PowerPoint, OneDrive, and Teams)

Desired

Graphic design talent (Canva); Basic bookkeeping knowledge (QuickBooks); Moderately advanced social media skills (Facebook, LinkedIn, YouTube, Instagram, Twitter); Working knowledge of online payment platforms (Square, PayPal); Familiarity with nonprofit fundraising processes and principle; Ability to relate to older adults and familiarity with issues affecting them; Additional languages; Good sense of humor

ABOUT SILVER SPRING VILLAGE

Silver Spring Village sustains a robust and supportive network of neighbors helping neighbors who wish to live in their own home and be fully engaged in their community as they age. Each year, we organize more than 700 social, educational, and cultural events; and coordinate more than 2000 volunteer services. We are a leader in the national Village movement.