Case Manager - Bronx Family Court

Job Type

Full Time




United States


The Bronx Family Court Program offers counseling, case management, and practical assistance to survivors of crime. The overall goal of the unit is to reduce the impact of victimization through advocacy, counseling, and other support services. The Case Manager provides case management services to victims of domestic violence and victims of juvenile crime involved in the family court system. 

Essential Job Functions:        


  • Providing crisis intervention, emotional support, and case management to victims of crime and abuse;
  • Providing information regarding the Family Court process, court procedures, and the types of relief available, including Orders of Protection;
  • Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients
  • Safety panning and risk assessment;
  • Referring victims to shelters, relocation assistance, and medical facilities when deemed appropriate;
  • Providing emergency practical assistance including transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;
  • Working with the Corporation Counseling Family Court Division staff providing crisis intervention and practical assistance to complainants working with their attorneys;
  • Attending internal and external meetings, trainings, and workshops;
  • Maintaining thorough and accurate case records and statistics;
  • Various other duties to be determined by supervisor. 

Interacts with: 

Bronx County Family Court personnel including Judges, Clerks, and Court Officers; Civil Legal Attorneys including members of the 18B panel, Attorneys for Children, and Domestic Violence attorneys; NYPD; District Attorney’s Office; ACS; and other social service providers. 

Qualifications and Skills: 


  • Understanding of the dynamics of domestic violence and other forms of victimization;
  • Experience working with survivors of domestic violence;
  • Excellent communication and organizational skills;
  • Ability to work as part of a team while also independently generating tasks. 


  • Knowledge of the Family Court and criminal justice system;
  • Bilingual (English/Spanish) strongly preferred. 



·        Bachelor’s Degree in Social Work/related field or equivalent experience. 



  • One year of experience working in a social services setting or with victims of domestic violence .  


  • Related work or intern experience within the criminal justice system.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply



Please follow this link to view complete EEO Law and complaint filing information:

Professional Level

Entry level

Minimum Education Required

4-year degree