Strengthening Families Together Case Manager

Strengthening Families Together Project (SFTP) Case Manager is a full-time, exempt position with benefits who will provide intensive, therapeutic case management services to families experiencing challenges with housing, financial security and/or mental health issues.

SFTP is based on the Five Preventive (Proactive) Factors for Strengthening Families (adopted from the Center for the Study of Social Policy’s Strengthening Families Project) framework: (1) Parental Resilience, (2) Social Connections, (3) Knowledge of Parenting and Child Development, (4) Concrete Support in Times of Need, (5) Social Emotional Competence of Children

Duties and Responsibilities:

• Conduct intake and baseline assessments
• Conduct benefits screening
• Conduct brief therapy and crisis intervention services to provide a bridge and linkage to longer term therapeutic supports if needed
• Assist families with completing and submitting social service benefit applications
• Individualized service plan (ISP) development
• Comprehensive information and referral services to housing, financial literacy, and mental health supports
• Tracking program participant service utilization and outcome data
• Making and tracking referrals (internal and external) for specialized services
• Conduct Parent Workshops
• Coordinate Financial Literacy Workshops
• Advocacy for families
• Assist with housing relocation, eviction prevention, housing search, landlord liaison activities, financial coaching, and housing counseling.
• Link to housing service providers and coaches

Qualifications:

• Master’s degree in social work, human services, or related fields
• Have case management experience and experience with brief therapy or task-centered counseling
• Must demonstrate a genuine passion for community organizing, community youth development, and working with populations often denied access to vital human services due to social or economic barriers
• Must be skilled and passionate about developing and implementing intensive case management systems and processes
• Must have excellent organizational, management, and interpersonal skills, as well as strong written and verbal communication skills and team building skills
• Must be able to utilize planning time effectively and consistently produce top quality results
• Must be an excellent problem-solver who can balance multiple tasks and responsibilities
• Must complete at least twenty hours of professional development training per year
• Must attend all required staff meetings and trainings
• Skilled or trained in motivational interviewing, a plus
• Ability to supervise graduate student interns in social work, counseling, or related fields, a plus