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Innovation Manager - Lab

Posted by
Commonwealth
|
Boston, MA
New
|
Published 25 days ago

The Innovation Manager plays a critical role on Commonwealth’s Lab team to research, design, and test innovative solutions to support financially vulnerable people building financial security and opportunity. This position is perfect for you if you have 3+ years of professional experience, you understand the principles of human centered design and you have experience doing consumer research with people who are financially vulnerable. Bringing exceptional project management skills, the IM will work on multiple projects with a small team that is passionate about having a positive and scalable impact.

Organization Overview:

Commonwealth strengthens the financial opportunity and security of financially vulnerable people by discovering ideas, piloting solutions, and driving innovations to scale. For nearly two decades, Commonwealth has designed effective innovations, products, and policies enabling over a million people to accumulate more than $3 billion in savings.

Commonwealth understands broad changes requires market players to act. That’s why we collaborate with consumers, the financial services industry, employers, policymakers and mission-driven organizations. The solutions we build are grounded in real life, based on our deep understanding of people who are financially vulnerable and how businesses can best serve them. To learn more about the organization, please visit www.buildcommonwealth.org

Diversity of background and perspective are strengths that we value. We are committed to creating a diverse, committed, skilled and collaborative environment, and we are proud to be an equal opportunity employer. Commonwealth recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected statuses.

Position Overview:

The Innovation Manager (Lab) plays a key role in researching, ideating, designing, and testing innovative financial solutions for financially vulnerable people in the U.S. The individual will be part of an organization and team passionate about making positive, scalable impact on the financial lives of financially vulnerable people. The Innovation Manager (Lab) will support multiple projects.

Responsibilities:

  • Oversee projects and project teams through task management, organization and disciplined follow up.
  • Plan and conduct original qualitative and quantitative research including research plans, individual interviews with people who are financially vulnerable, focus groups, surveys and interviews with subject matter experts.
  • Ideate, design, prototype, and test products, user experiences, and messaging.
  • Employ strong interpersonal skills to coordinate work of colleagues on project teams.
  • Effectively engage with private sector research & test partners including financial institutions, fintechs, community groups, and vendors.
  • Creatively problem-solve and collaborate with a small, results-oriented team to effectively keep projects on track toward both short-term milestones and long-term strategic objectives.
  • Write both online and print communication that describes the findings from the work.
  • Contribute to a positive organizational culture including an appetite for learning, eagerness to support colleagues and engaged participation on project teams.
  • May supervise interns.

Qualifications:

  • 3+ years of experience in product/service design, financial services, the financial empowerment field, or a related field.
  • Familiarity with the principles of human centered design.
  • Familiarity with financial technology innovations and the financial lives of low-and-moderate income households.
  • Exceptional organizational skills, with the ability to track and support multiple complex projects with close attention to detail and timelines.
  • Ability to work both collaboratively as part of a team and independently to achieve goals and timelines.
  • Aptitude for analytic reasoning and the use of data to inform decision-making.
  • Ability to develop creative solutions to problems as they arise and the judgment and flexibility to know when to call on colleagues or a supervisor for support.
  • Ability to build relationships and work with a diverse range of colleagues and external partners.
  • Passionate about the mission of Commonwealth and driving social change through promoting financial security and opportunity for the financially vulnerable.




The Innovation Manager plays a critical role on Commonwealth’s Lab team to research, design, and test innovative solutions to support financially vulnerable people building financial security and opportunity. This position is perfect…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Professional Level
    Professional

Location

Temporarily Remote
Work must be performed in or near Boston, MA
Associated Location
Boston, MA, USA

How to Apply

To Apply:                                                                                                               

Apply online at: https://buildcommonwealth.bamboohr.com/jobs/view.php?id=9&source=aWQ9Nw%3D%3D

This position is open immediately. Candidates will be reviewed on a rolling basis. No phone calls.

Commonwealth offers a competitive salary and benefits, commensurate with experience and skills.

Commonwealth provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or genetics. In addition to federal law requirements, Commonwealth complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To Apply:                                                                                                               

Apply online at: https://buildcommonwealth.bamboohr.com/jobs/view.php?id=9&source=aWQ9Nw%3D%3D

This position is open immediately. Candidates will be reviewed on a…

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