The Project Manager (Special Projects) is responsible for ensuring that data collected by various programs and teams are complete, accurate, and effectively utilized. The Project Manager cleans, analyzes, and presents data to demonstrate to various stakeholders that programs are delivering services as intended and are improving outcomes for children and their families. This role provides technical assistance to a variety of internal and external stakeholders using data to guide decision making and to enhance delivery of quality services for Family League funded programs and organizational strategic plan special projects.
The Project Manager must have excellent analytical skills, be detail oriented, and be willing to identify and provide support where needed for a variety of diverse programs and projects.
Assess data capacity and offer specialized technical assistance related to data collection, data quality, cleaning, analysis, and reporting for a portfolio of youth- serving organizations and teams.
Conduct data cleaning and analysis; prepare and present reports and other data visualizations to internal and external stakeholders.
Facilitate workshops on performance measurement using the Results Based Accountability framework, data collection, and other related topic areas to stakeholders.
Support various partners with developing appropriate performance measures and associated targets to tell the story of their work.
Work with various teams, internally and externally, to provide guidance regarding best practices related to data collection procedures, data management, data quality, continuous quality improvement, and data sharing.
Lead various Data & Evaluation work-groups and support collaborative tables on behalf of the organization.
Facilitate communication with programmatic sites, Family League, funders, etc. as related to data needs and concerns; support sites in ensuring adherence to data confidentiality and security policies.
Develop survey and other data collection tools using best practices; analyze, report, and present associated findings internally and externally.
Provide support for special projects related to strategic planning, including, but not limited to: research/white papers, program evaluation consultation, coalition collective impact structure development, community 'Turn the Curve' conversations, and performance measurement and management consultation.
Attend all required meetings, trainings, and funded partner support sessions.
Support Data & Evaluation and other cross-functional teams in other data and evaluation projects.
Represent Family League during partner meetings and external events.
Perform other duties and special projects as assigned by the Director of Data & Evaluation.
Minimum 3 years of relevant experience managing data (including data collection, data entry, developing data processes, providing technical assistance, and writing reports).
Data Collection and Analysis
Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
Works without supervision while providing technical guidance when required on managing projects and/or programs within desired cost, time and quality parameters.
Minimum 2 years of relevant experience with research and/or program evaluation.
Project Communications Management
Works with full competence to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, archiving, and disposition of project information. Typically works without supervision and may provide technical guidance.
Works without supervision and provides technical guidance when required on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
Stakeholder Expectation Management
Works with full competence to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations. Typically works without supervision and may provide technical guidance.
Measure Solution Performance
Works with full competence to identify appropriate measures for assessing solution performance and limitations, validate with key stakeholders, and collect appropriate performance measures to assess overall solution performance to recommend specific actions to increase solution value. Typically works without supervision and may provide technical guidance. Determine acceptance and evaluation criteria; Results Based Accountability.
Diversity, Equity, and Inclusion
Commitment to working with a diverse team on implementing culturally inclusive and anti-racist practices and participating in dialogue on equity in the communities served.
Fluency in Excel required; experience with Stata, SPSS, Power BI, R, Python, or other statistical software packages a plus. Microsoft Excel; STATA; SPSS; Power BI; Python; Statistical analysis software.
Baltimore City residency preferred.
Family League of Baltimore values a diverse workforce reflective of the community we serve. Family League of Baltimore is an Equal Opportunity Employer and does not discriminate based on race, color, national origin, sex, age, ethnicity, disability, sexual orientation, religious and or political beliefs. We recruit, employ, retain, compensate, train, promote, discipline, terminate and treat all employees and job applicants based solely on qualification, performance and competence.
Family League of Baltimore (Family League) is a 501(c)(3) nonprofit organization and the designated Local Management Board for the City of Baltimore. Since 1991, it has served as an architect of change in Baltimore by promoting data-driven, collaborative initiatives and aligning resources to create lasting outcomes for children, families and communities.
Stewardship, performance, trust, respect, innovation, and equity are the core values that guide its work. Family League believes that racial equity is achieved when race no longer determines the life trajectory of people in Baltimore. As such, it applies a racial equity lens to its policies, practices, and organizational culture.
Job Type: Full-time
Pay: $62,000.00 per year
The Project Manager (Special Projects) is responsible for ensuring that data collected by various programs and teams are complete, accurate, and effectively utilized. The Project Manager cleans, analyzes, and presents data to demonstrate…