Social Worker/Site Supervisor- 1036 Mission Street

Job Type

Full Time

Published

07/12/2018

Address

201 Eddy St.
San Francisco
CA
94102
United States

Description

please apply using this link: https://tndc.csod.com/ats/careersite/JobDetails.aspx?id=741&site=1


SUMMARY


Under the general direction of the Support Services Manager, the Social Worker/Site Supervisor is responsible for assisting residents living in TNDC properties with housing stabilization & retention by providing counseling and support services, community outreach, advocacy, information, and referrals to existing off-site providers. The Social Worker/Site Coordinator is also responsible for the supervision of off-siteSocial Workers.


ESSENTIAL DUTIES


· Deliver culturally inclusive support service programs for tenants.


· Provide supervision to on and off-site Social Work Staff.


· Hire, orient and train new supervisees.


· Manage a caseload of individuals.


· Assertively and regularly outreach to all assigned tenants, including home visits.


· Identify tenants in need of services and maintain awareness of tenant's overall health status; including but not limited to specific medical, mental health and substance use needs.


· Complete comprehensive Intakes and Needs Assessments with assigned tenants.


· In partnership with each assigned tenant, establish an Individualized/Family Oriented Service Plans that outline tenant/family driven goals.


· Provide assigned tenants with trauma informed case-management and supportive counseling.


· Provide housing stabilization, retention and eviction prevention services.


· Provide Crisis Intervention and conflict resolution


· Provide tenants with family focused information and referrals to off-site service providers in the community


· Provide referrals and linkages to off-site Out of School Time programs


· Provide supportive counseling, and case management services to ensure the successful transition of clients and their families to community based resources


· Assist tenants to develop positive exit plans when appropriate and provide tenants with up to 30-days of after-care


· Organize and facilitate community-building activities including but not limited to; produce drops, cultural celebrations, Family large and small group social events, holiday celebrations, skill building workshops, and informational workshops.


· Interdepartmental collaboration with Property Management regarding housing retention and eviction prevention


· Provide permitted follow-up information to Property Management staff as needed.


· Serve as liaison/advocate for tenants with Property Management and off-site service providers.


· Attend all weekly meetings with assigned Property Management staff.


· Attend all on-site Property Management facilitated Tenant Meetings.


· Attend monthly off-site community meetings as assigned.


· Attend all other regularly scheduled meetings


· Develop new resources and relationships with outside service providers.


· Comply with all mandated reporting requirements, including Adult Protective Services & Child Protective Services


· Assist families with reunification & family sustainability


· Comply with all HIPAA and PHI policies and procedures


· Maintain accurate and up-to-date document of all tenant services using TNDC's CIRCE electronic database


· Document and monitor tenant intakes and assessments using the SF City and County Clarity ONE System


· Participate in processing all intakes for targeted LOSP and S+C referrals through San Francisco's Coordinated Entry System and in partnership with TNDC's Property Management


· Carry and respond promptly to cell phone calls daily and provide 24-hour emergency response


· Other duties as assigned.


REQUIRED SKILLS


· Knowledge of and sensitivity to issues of homelessness.


· Knowledge of Trauma Informed Care approaches


· Excellent knowledge of substance abuse and mental health issues.


· Excellent crisis intervention skills.


· Demonstrate a willingness and ability to practice principles of cultural humility


· Demonstrated capacity to work with culturally diverse, low-income populations.


· Strong analytical skills.


· Ability to handle a variety of tasks simultaneously.


· Initiative and creativity.


· Computer proficiency: Microsoft Word.


· Ability to maintain strict confidentiality.


· Strong leadership skills.


· Attention to detail.


· Ability to work as a member of a multi-disciplinary service team.


· Excellent benefit advocacy skills.


· Demonstrated ability to work as a team.


· Excellent problem solving skills.


· Strong communication skills.




MINIMUM QUALIFICATIONS


· Master's Degree in Social Work or a related field.


· Two years of experience working with very low-income people in a social service setting.


· Two years of experience working with families


· One year of experience providing supervision to staff.


· Demonstrated knowledge and understanding of substance abuse and mental health issues and their effects on individuals, families, elderly and immigrant populations.


· Demonstrated knowledge and understanding of issues related to aging in place.


· Knowledge of current resources and service/benefits programs in San Francisco and the Greater Bay Area.




PREFERRED QUALIFICATIONS


· Bi-lingual: Spanish/English or Cantonese/English or Tagalog/English


· Experience working within a Harm Reduction Model.


· Experience working in a Permanent Supportive Housing setting.


· Experience providing housing stabilization, housing retention, and eviction prevention services.

Benefits

None

Level of Language Proficiency

None

Professional Level

None specified

Minimum Education Required

No requirement


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