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Program Support Manager

Posted by
Center for Community Solutions | Escondido, CA
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Center for Community Solutions


New
|
Published 26 days ago

November 15, 2019
November 14, 2019
$50,000 - $50,000

Summary: With supervision from the Chief Operating Officer (COO), provides program and operational support, including facilities oversight and coordination of vendors or services across CCS sites. Serves as key point-person in coordinating the maintenance of CCS sites, including vendor procurement and management. In partnership with Chief Financial Officer and COO, manages IT and network services. Lead for coordination of inventory and all equipment moves. Provides administrative support and project coordination for facilities improvements. Provides administrative oversight and supervision of the Client Support Facilitator at the Coastal location, and provides back-up front desk reception support when needed. Supervises the Facilities Administrator and oversees maintenance and repairs across CCS sites.

Essential Functions:

o Manage, supervise, and implement logistics associated with agency vendor relations, including but not limited to, janitorial services, office supply vendors, IT/network, repairs & maintenance, VOIP system, and security.

o Establish and document proactive maintenance schedule across all CCS sites; coordinate or complete and document service with site leads.

o Hire, train, and supervise the Client Support Facilitator and Facilities Administrator, as well as any volunteers supporting these positions.

o Coordinate and maintain CCS’ safety programs in accordance with OSHA guidelines. Support CCS safety and security protocols, including inventory of keys, fobs, and site access control.

o Provide administrative support to program, including but not limited to, scheduling and/or facilitating site meetings and CSF quarterly meetings, and Sunshine Committee activities.

o Coordinate the preparation and logistics of all staff meetings. Support implementation and ongoing efforts of a workflow process management system.

o Assist with grant proposals when needed, including preparing or editing documents and submissions to funder.

o Coordinate purchase, movement, and maintenance of computers, laptops, and printers, and ensure all inventory processes are followed with associated labels and records accurately documented.

o Coordinate with accounting to ensure accurate and prompt completion of various documents and processes.

o In partnership with program and administrative leadership, coordinate document/file management, including retention, retrieval, storage, and shredding, in accordance with data security practices.

o In conjunction with program leadership, participate in on-call rotation.

o Other duties as assigned.

Job Requirements:

Education:

o Bachelor’s Degree in Non-profit/Business/Logistics Management, related field or equivalent

combination

Experience:

o Minimum of two years of project oversight or services coordination

o Minimum of one year of management experience

Preferred Skills:

o Bilingual/Multilingual fluency of one or more languages (Written and Oral)

o Experience in a nonprofit or crisis services work environment

o Basic IT/network skills and facilities maintenance knowledge

Travel: Some travel may be required (up to approximately 40% mostly within San Diego County). Must have reliable transportation available for work-related purposes, a valid California driver’s license, and proof of automobile insurance.

Work Hours: The employee must be available during Agency working hours of 8:30 a.m. to 5:30 p.m. and must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Summary: With supervision from the Chief Operating Officer (COO), provides program and operational support, including facilities oversight and coordination of vendors or services across CCS sites. Serves as key point-person in…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 2-Year Degree Required
  • Managerial

Benefits

Full Time, Exempt Position

13 Paid Holidays, Medical, Dental, Vision, Flexible Spending Account, Retirement Plan, Fitness Plan, Paid Time Off

NOTE: This position is based out of the North County, Escondido Office.

Full Time, Exempt Position

13 Paid Holidays, Medical, Dental, Vision, Flexible Spending Account, Retirement Plan, Fitness Plan, Paid Time Off

NOTE: This position is based out of the…

Level of Language Proficiency

Bilingual/Multilingual fluency of one or more languages (Written and Oral)

Bilingual/Multilingual fluency of one or more languages (Written and Oral)

How to Apply

Please email your resume and cover letter to Marielle Downes at MDownes@ccssd.org


EEO/AA

Please email your resume and cover letter to Marielle Downes at MDownes@ccssd.org


EEO/AA

Location

Escondido, CA

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