Communications Coordinator, JFFLabs

About JFF: 

JFF is a national nonprofit that drives transformation in the American workforce and education systems. For 35 years, JFF has led the way in designing innovative and scalable solutions that create access to economic advancement for all. Learn more about JFF and join us as we build a future that works. 

About the Position: 

As Communications Coordinator on the JFFLabs team, you’ll be the essential lynchpin between two talented, versatile, high-performing, and fun-loving teams at JFF: our communications staff of editors, designers, freelancers -- and our events professionals. In close collaboration with the Senior Digital Manager of JFFLabs, you’ll manage communications products destined for our clients, including top-tier large corporations and future-focused workforce professionals, as well as our external audience of thousands of innovators and entrepreneurs. You’ll make sure these communications are seamlessly delivered on time and at a high quality, and you’ll have the opportunity to execute on and contribute to dissemination strategies across our website, social media platforms, and email.  

This is an agile and fast-paced role ideal for someone who thrives on managing multiple threads of work while collaborating with multiple internal and external stakeholders in creation of high- impact deliverables. This is also a terrific opportunity to learn about how the workforce and education systems can partner together to prepare for the future of work. The ideal candidate is energized by getting things done, and who is looking to grow their communications expertise and network while driving impact in a dynamic, action-oriented innovation organization.  You will report to the Senior Digital Manager of JFFLabs. 

What you’ll do: 

• Manage the production of communications output, including blogs, presentations, informational sheets, reports, emails, web content, and graphics 
• Perform quality assurance checks to ensure high-quality deliverables 
• Negotiate production timelines and manage expectations between the Programs and Communications teams 
• Engage with key clients, partners, and program participants to gather materials, schedule interviews, and facilitate approvals as needed 
• Maintain the presence of JFFLabs on JFF.org using Wagtail CMS: review and update text, update and maintain internal and external links, and produce new pages as needed 
• Support the social media and digital dissemination campaigns for a variety of communications deliverables; use Salesforce to manage contacts and send emails; and gather and report on performance analytics 

Who you are: 

• 1-3 years of relevant experience within communications, marketing, digital/social media or related field; BA or relevant degree not required 
• Excellent project management and organizational skills, with exceptional attention to detail; able to work quickly and independently, prioritize, and meet competing deadlines in a fast-paced environment 
• Strong interpersonal skills; able to maintain open and effective communication with staff at all levels across the organization, including senior leadership 
• Ability to communicate ideas clearly and concisely, both verbally and in writing 
• Ability to apply JFF's core values to all areas of your work 

Diversity, Equity, and Inclusion at JFF: 

JFF is committed to sustaining a diverse community with a work environment that is welcoming, respectful, and encouraging to all. JFF fosters a culture of inclusion that celebrates and cultivates diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.