Manager of Coaching and Learning Communities

Manager of Coaching and Learning Communities

Background: Growing and dynamic organization seeks an experience d education professional

to support the operations and implementation of effective student support interventions. Housed

at Boston College within the Center for Optimized Student Support, City Connects

(cityconnects.org) is an innovative approach to addressing the out-of-school factors that can

impact students’ achievement and thriving in schools. City Connects assesses the strengths

and needs of each student and collaborates closely with districts, schools, and partnering

community agencies to connect every student to a tailored set of supports and enrichments in

the school and community. Currently City Connects is implemented in almost 100 schools

across four states and seeks to grow our direct service footprint by creating local proof points

demonstrating improved student outcomes and creating conditions for statewide systemic

change.

The Center for Optimized Student Support serves as a national center for researchers,

programs, and practitioners. We reach across multiple disciplines and approaches to share

knowledge, promote best practices, test innovations in the field via City Connects ’ research and

development platform, study outcomes for students and schools, and provide professional

development, technical assistance, and resources to support effective integration of school and

community resources at scale. In addition to expanding the implementation of City Connects,

the Center aims to empower districts that want to move in the direction of evidence-based

student support by offering formal learning pathways designed to support their progress towards

implementation of effective practices.

Role Summary: City Connects, housed at Boston College, seeks a full-time Manager of

Coaching and Professional Communities (“Coach”) to support the direct implementation of City

Connects and other Center practice offerings. The Coach will learn about and contribute to an

evolving body of knowledge about effective practices in student support. The Coach will engage

in collaborative conversations with practitioners implementing City Connects directly. In addition,

the Coach will contribute to the growth and expansion of learning communities of school

practitioners and policy makers interested in implementing effective student support. The Coach

will use discoveries from the real world of practice to inform research-practice partnerships and

develop innovative practices for supporting students to narrow the opportunity gap.

The responsibilities of the Manager of Coaching and Professional Communities include:

Coaching and Continuous Improvement for the City Connects Network

● Provide practice coaching and professional development to City Connects practitioners

and school districts

● Support City Connects professional development creation and delivery

● Track and provide regular written documentation of key City Connects practice

benchmarks

Growth and Expansion

● Support initiatives for expanding the footprint of City Connects in the U.S. and

internationally

● Contribute to the development and delivery of online and in-person continuing education

in the field of student support

● Serve as a lead facilitator and content developer for the Systemic Student Support (S3)

Academy in Massachusetts

Professional Learning Communities

● Assist to plan, develop and implement collaborative learning opportunities for City

Connects and other student support practitioners and school leaders

● Contribute to strategic planning and innovations in coaching and continuing education

offerings

Required:

● Master’s or doctoral degree in education, human services, management or related field

● Experience working in schools

● Experience coaching school-based professionals

● Skilled in design and delivery of adult learning experiences online, in-person and hybrid

e.g. group training, workshops and webinars

● Skilled at documenting practice or program guidelines and progress towards

benchmarks

● Ability to prioritize goals and organize a team’s work in accordance with priorities

● Experience using data to inform project or practice-related decision-making

● Experience designing and implementing structures/practices that foster inclusive and

emotionally supportive school culture

Preferred:

● Advanced Microsoft suite skills, especially Excel

● Experience with the Google suite including Google sites, Canvas or other learning

management systems, Articulate 360 or other virtual learning tools and software

City Connects is an equal opportunity employer. We strive to build and sustain a diverse team

and strongly encourage applications from candidates of color and from any minoritized or

marginalized groups. Applicants should send a cover letter, resume, and contact information to

Brenda McCormick, Administrative Officer for City Connects, at cityconnects@bc.edu