Details: Hourly: $15.00 per hour
The Latino Equity Advocacy & Policy Institute, Inc. (LEAP) is a fast-growing non-profit start-up and is seeking a bilingual people-person that can thrive in a fast-paced work environment to join the core team of LEAP’s Green Raiteros (GR) program. GR is an indigenous ridesharing service for individuals who cannot drive themselves or make use of the limited transportation options in the area. Based in the heart of the San Joaquin Valley, GR will provide transportation to medical and social service appointments to various regional destinations, principally Fresno, Hanford and Madera’s Valley Children’s Hospital.
LEAP is looking for an GR Outreach Coordinator (OC) that will be responsible for developing and implementing an outreach strategy that will promote the value of the GR. The candidate should be a hardworking, attentive, creative and energetic individual who is passionate about serving low-income families and is comfortable in a wide variety of outreach settings to promote the GR program. As this is a role in a start-up environment, the OC will have a lot of input in how this role can evolve to meet the needs of the program and the organization. Initially, work will be focused on increasing community awareness, community engagement, and ensuring that our activities are responsive to community needs and are integrated with interconnected social, economic and environmental initiatives in Huron and surrounding communities.
Supervision: The OC works under the general direction of the LEAP Executive Director (ED). It is also expected that the employee will be able to work independently, planning and prioritizing as needs arise.
Supervisory responsibility: The OC will assist the ED as needed with outreach activities and establishing meaningful contacts in other communities. Supervisory functions will be promoting the GR program and engaging community members.
Job Environment: Work will be performed initially at the Green Raiteros’ office in Fresno (Zip: 93721), while the Huron-based Operations & Maintenance Center is under construction in July. Following completion of the Operations Center, GR will move into this new office in Huron (Zip: 93234). The nature of the position will require the Outreach Coordinator to often be out in the community, at least three days per week for most of the day. Candidate can also expect:
· Frequent phone calls/emails, must provide excellent customer service, and address client concerns & needs with courtesy and care.
· Must be able to utilize all standard office equipment, be proficient with productivity software and capable of learning & using new software & associated tools.
· Must have a good understanding of regional geography.
· Will have access to confidential information, must use professional judgment, discretion and professional protocols.
· No texting or operation of smart-phone and driving!
These are provided for illustrative purposes and the job is expected to grow and change considerably in the organization’s first year.
· Understand the value of and benefits to the community of the GR program, and be excited about sharing this with the public, organizations, and any curious minds!
· Develop promotional material – advertisements, flyers, social media posts.
· Develop an outreach strategy and community engagement plan for GR.
· Engage with relevant community organizations to introduce them to GR, identify common interests and opportunities for collaboration, and identify potential community allies.
· Create and maintain a database of outreach targets and contacts to track activities, outcomes and next steps.
· Recruit volunteer drivers and riders.
· Organize at least on annual Green Raiteros Fundraising event.
· Share GR point of contact role with Transportation Coordinator and respond to all incoming calls/emails/inquiries about the program. Direct other inquiries as necessary.
· Occasionally, accompany ED or be directed by ED to meet with community members & organizations in other communities.
· Assist with grantwriting tasks when necessary.
· Attend staff meetings and meet with the ED on a regular basis.
· Adhere to Green Raiteros policies & procedures.
Level of Language Proficiency
Recommended Minimum Qualifications:
Education / Training / Experience:
High School degree or equivalent with one to three (1-3) years related work experience; or any equivalent combination of education, training and experience. English/Spanish bilingual to engage with community members and to develop program material. Passionate about improving mobility options & connectivity for low-income, farmworker, rural communities like Huron.
Computer skills, telephone skills, social-web, customer service skills, ability to multi-task.
Must have a valid California Driver’s License
Must pass a background check
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)
Regularly required to operate object, tools, or controls. Ability to pick up common office objects weighing up to 25lbs. Communicates verbally and in writing; ability to convey department service information to the elderly and other vulnerable populations. Ability to operate a motor vehicle. Employees are frequently required to assist clients as they walk or sit and may be required to push a wheelchair.
(This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirement of the jobs change.)
LEAP is proud to be an Equal Employment Opportunity employer
Minimum Education Required