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Case Manager - Senior Housing Program

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Lutheran Social Services of Northern California


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Published 13 days ago

$45,324 - $47,39337.5 Hour work week.

Position: Case Manager Adult Housing Program

Location: San Francisco, CA

Classification: Full Time Non-Exempt with Benefits

Reports to: Program Manager - Senior Housing Services

Annual Wage: $45,324- $47,393 DOE, Education and Language; 37.5 hour work week

Benefits: Medical/Dental/Vision/Retirement

Agency Overview:

LSS of Northern California is a Non-Profit agency providing services in supportive housing and money management. LSS responds when people are vulnerable because of homelessness, mental illness, drug addiction or disaster. Providing support services and compassionate guidance, we help individuals and families to stabilize their lives and become self-sufficient.

Program Description:

The Polk Geary Apartments Housing site is a permanent supportive housing program located in San Francisco. The program serves primarily low income and formerly homeless adults who are aged 55 and over with complex and long-term mental health, substance abuse, and medical issues. There are 50 dedicated LOSP units in the building. The support services team is comprised of a full time program coordinator, two full time case managers, and a nurse from the Department of Public Health. The team works together to ensure that all residents are provided with necessary resources to ensure housing stability. A primary focus of the Polk Geary Apartments housing program is to support and inspire housing community members’ independence and well- being through advocacy, linkage, education, and other supportive services.

 Essential Duties and Responsibilities:

- Provide case management and social service coordination for residents including crisis intervention and client advocacy. Case management duties also include: individual and group counseling, psycho/social education, community building, providing referrals and follow up in relation to medical care, benefits counseling, substance abuse and psychiatric treatment programs, as well as a variety of other programs that enable older adults to live independently, such as meal programs and in-home supportive services.

- Maintain client documentation and records. Develop individual client service plans, working with client, family members, on-site Property Management staff, and program and community resources to implement care plans. Serve as liaison/advocate with outside social and health agencies and provide current information and referral regarding services and community resources to residents.

- Work with other team members to facilitate positive community relations by providing guidance and conflict resolution for residents who have issues with their neighbors and/or property management. Assist tenants with navigating the norms of independent living and the rules of the building.

- Work with Program Coordinator to implement community building activities for the residents.

- Serve as a resource person to the property management staff.

- Participate in an attend meetings and trainings as assigned.

 Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- BA or BS degree from an accredited college or university, preferably with a major in a behavioral science. MSW or MA preferred.

- Minimum 2 years case management experience working with diverse populations.

- Experience working with adults who have experienced chronic homelessness, severe mental health issues, substance use issues, and complex medical conditions.

- Experience working collaboratively with other agencies, and the ability to relate professionally to other service providers.

- Experience working with older adults preferred.

- Experience providing social services in a residential setting preferred.

- Ability to work both independently and as a member of a team.

- Have good writing,computer, and analytical skills.

PHYSICAL DEMANDS:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to hold objects, writing instruments, or files; and talk, hear and smell. The employee is occasionally required to stand, walk, sit, reach with hands and arms, and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires the ability to see, review and share the organizations bills, payments, financial statements, and physical accounting files with other accounting staff; the incumbent will also have access to the organization’s banking and other highly confidential financial information. Because of this, the incumbent must have the ability to perform the job at the location of the organization’s accounting staff.

 

The employee may be required to travel to locations within the regional areas of LSS. This may require standing in lines and while traveling the employee may be exposed to vibration while driving a car. While performing the duties of the job, the employee may occasionally travel outside in varied weather conditions.

 

 

 

 

 

WORK ENVIRONMENT:

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

 

 

 

 

San Francisco Fair Chance Ordinance:

 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

 

Lutheran Social Services is an Equal Opportunity Employer.

Position: Case Manager Adult Housing Program

Location: San Francisco, CA

Classification: Full Time Non-Exempt with Benefits

Reports to: Program Manager - Senior Housing Services

Annual Wage: $45,324- $47,393 DOE, Education and Language; 37.5 hour…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required

Benefits


Benefits: Medical/Dental/Vision/Retirement


Benefits: Medical/Dental/Vision/Retirement

Location

990 Polk Street, San Francisco, CA 94109

How to Apply

Apply at https://www.lssnorcal.org/get-involved/careers.html

Follow the links to the application process. You will be asked to upload a cover letter and resume.

Apply at https://www.lssnorcal.org/get-involved/careers.html

Follow the links to the application process. You will be asked to upload a cover letter and resume.

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