901 S. Highland St
Position Title: Patient Navigator
Reports to: Program and Grant Manager
Status: Part-time (32 hours/week)/non-exempt
Location: Arlington, Virginia
The Patient Navigator develops, plans, and conducts navigation activities for newcomer women; develops and maintains relationships with service providers; and assists with follow-up and access to local resources.
· Launches, implements, and manages project navigation activities.
· Receives referrals and complete client intake, assessing needs and barriers to accessing continued health services.
· Research and provide referrals to local resources such as support groups, food delivery services, and financial assistance programs.
· Provide personal coaching to clients, including appointment preparations and reminders, result discussion, and culturally sensitive education.
· Provides information and referrals to phone-in and walk-in clients.
· Provides transportation and interpretation service to clients.
· Develops and maintains relationships with service providers.
· Promotes the project and culturally, linguistically informed care at relevant service providers through site visits, emails, and phone contacts, and promotes available services in ECDC/ACC’s website.
· Attends meetings and participates in Susan G. Komen for the Cure events and activities.
· Prepares and submits programmatic reports as required.
· Maintains confidential, accurate and comprehensive files on clients.
· Other tasks as assigned.
· College degree in health, social work or related field.
· Knowledge and interest in women’s health; experience with women’s health facilitation a plus.
· Experience working with area health agencies.
· Fluency in English and a language spoken by members of the target population preferable but not required.
· Excellent computer, writing, data collection, analysis and public speaking skills.
· Good interpersonal and communications skills.
· Ability to manage multiple assignments, to exercise initiative and judgment, and to make decisions within the scope of assigned responsibilities.
· Well-organized, detail oriented, flexible self-starter with the ability to plan and manage work to meet deadlines, occasionally under limited time constraints.
· Ability to relate professionally to and collaborate with diverse individuals in a multicultural environment.
· Ability to work evening and weekend hours.
Licenses/Certifications: Must have a driver’s license and good driving record.
· Moderate physical activity, which includes standing, sitting, lifting and/or walking.
· Ability to see within normal parameters.
· Ability to hear within normal parameters.
· Requires local travel to meetings.
· Ability to maintain emotional control under stress.
Environmental Factors: Work is primarily indoors in a climate-controlled building.
Contact with Others: Position involves regular contact with health providers, community organizations, ECDC/ACC staff, and community members.
Other Information: All employees are expected to comply with ECDC’s employment policies while carrying out their work. The range of responsibilities outlined above may change from time to time to reflect the changing needs of the organization.
Confidentiality: All employees are required to work in a confidential manner in all aspects of their work.
Proof of Eligibility to Work in the United States: All employees must submit proof of identity and their legal authorization to work in the United States. (If a prospective employee fails to submit this proof of work authorization, federal law prohibits ECDC from hiring the person.)
ECDC/ACC is an Equal Opportunity Employer
ECDC provides a generous benefit package including health insurance, retirement benefits, and vacation package.
Level of Language Proficiency
Fluency in English and a language spoken by members of the target population preferable but not required.
Minimum Education Required