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Senior Systems/Network Administrator

Posted by

The Salvation Army National Headquarters


New
|
Published 8 days ago

February 1, 2021
January 31, 2021
$65,447 - $81,810$2,517.23 - $3,146.54 Paid Bi-Weekly

The Sr. Network Administrator is responsible for supporting The Salvation Army network (e.g., servers, routers, communications hardware and software, etc.), proactively addresses issues to eliminate problems, responding to and resolving trouble tickets and participating in planning design to improve the computing experience. Manages, maintains and supports the Microsoft Office 365 environment for National Headquarter. Supports and maintains LAN/WAN networks, is responsible for the daily activities of configuration and operation of systems, and performs administrator and support functions to ensure availability, functionality, security and performance. This position provides higher Services Desk support and is also responsible for supporting mobile devices including research, testing, troubleshooting and deployment as needed. Holds end user training sessions on applications such as Microsoft Office 365, Operating Systems, corporate e-mail systems, and New Employee Training. Serves as lead worker to other technical support staff by providing guidance and/or training in troubleshooting hardware and software problems. Develops and maintain system service log for tracking purposes. Performs network cabling in offices and in wiring closets as needed.

Knowledge and Experience:

Associates Degree or 2-year technical certification is preferred and a minimum of five years’ experience performing computer software and hardware support involving inter-networking of wide area networks and server administration on local area networks.

Ability to perform both one-on-one and classroom training of various software applications. Ability to analyze and resolve advanced and complex problems with hardware and software independently and the ability to instruct others in doing the same. Ability to lift and carry moderately heavy computer equipment (25-50 lbs.) on a frequent basis. Ability to stoop, crawl and climb when necessary.

Knowledge of network hardware to include router, firewall, switch, patch panels and concentrators. Working knowledge of major ISPs (Cox, Comcast, Verizon). Knowledge of Microsoft Office 365 and IBM Notes for Salvation Army use. Ability to ensure that Microsoft Office 365 and IBM Notes users receive the necessary technical support to perform their jobs. Ability to troubleshoot and maintain phone system. Ability to maintain mobile device equipment. Basic knowledge of the security of a computer system. 

Licenses and Certifications:

Cisco CCNA – Preferred

Microsoft MCSE – Preferred

The Sr. Network Administrator is responsible for supporting The Salvation Army network (e.g., servers, routers, communications hardware and software, etc.), proactively addresses issues to eliminate problems, responding to and resolving…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 2-Year Degree Required
  • Professional

Benefits

Benefits after 90 days. Free underground parking.

Benefits after 90 days. Free underground parking.

Level of Language Proficiency

Must be highly proficient in the English language.

Must be highly proficient in the English language.

Location

615 Slaters Lane, Alexandria, VA 22314

How to Apply

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters…

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