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Assistant Manager - Five 88

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Published 21 days ago

Job Summary

The Assistant Manager assists the Property Manager in managing all aspects of daily building operations. Responsibilities include office management, administrative paperwork, responding to general inquiries from residents, and resolving resident problems. The ideal candidate is a team player with strong interpersonal, customer services, and organizational skills who pays attention to detail.


Essential Functions

• Assist the Property Manager with the overall operation of the building

• Assist in completing program requirements such as initial certifications and resident re-certifications

• Create and maintain resident files, applicant waiting list, and transfer list

• Educate residents about and enforce compliance with regulations, lease provisions, and house rules

• Assist with processing applications, move-ins, move-outs, and certifications

• Assist in addressing resident conflicts and/or concerns, and respond to building emergencies

• Assist the Property Manager with compiling and completing tenant information for monthly and annual summary reports, such as Vacancy Report, PSR and other reports

• Responsible for managing the building when the Property Manager is off-site

• Process Invoices and Fair Housing Documents and send to appropriate parties


Job Responsibilities

Property Management

• Assist the Property Manager with the overall operation of the building

• Use Yardi to print reports and enter re-certification information

• Create and maintain tenant files, applicant waiting list, and transfer list

• Assist with paperwork for housing application and rent collection process

• Assist with bank deposits

• Assist with processing applications, move-ins, move-outs, and certifications

• Assist the Property Manager with compiling and completing tenant information for monthly and annual summary reports, such as Vacancy Report, PSR, and other reports

• Responsible for managing the building when the Property Manager is off-site


Tenant Relations

• Educate residents about and enforce compliance with regulations, lease provisions, and house rules

• Address tenant requests/disputes and respond to building emergencies

• Assist tenants and perform other duties as required for successful operation of building

• Support Property Manager as needed

• Forward any reasonable accommodation requests and fair housing complaint in a timely fashion to 504 Coordinator


Office Management

• Process applications, photocopying, faxing, and filing

• Process invoices and send to Property Supervisor for approval

• Process daily mail and screen incoming phone calls

• Order office supplies, fill out maintenance work orders, and distribute memos and notices

• Maintain orderliness of front entrance, lobby, and adjoining rooms/areas


Other 

• Embody organization values (respect & compassion, empowerment, teamwork)

• Contribute to a safe and pleasant work environment

• Follow policies, procedures, and safe work practices

• Other duties as assigned


Knowledge, Skills, and Experience

• Pleasant and professional manner with calm disposition

• Ability to work with people of diverse social, economic, and ethnic backgrounds

• Ability to work independently and exercise own judgment in problem-solving

• Good written and verbal communication skills

• Ability to adjust to changing situations and work under pressure

• Excellent interpersonal and organizational skills

• Working knowledge of Microsoft Windows, Word, Excel, Outlook, Yardi Voyage or other property management software


Minimum Qualifications

• High School Diploma or GED equivalent

• Two (2) year prior experience in residential property management 

• Detail-oriented with experience processing paperwork

• Sensitivity to issues facing low-income, disabled, and elderly populations


Preferred Qualifications

• Familiarity/prior experience with low-income/affordable residential property management

• Prior experience YARDI Voyager

• Experience in Affordable Housing

• Bilingual Preferred but not required

• Prior experience with Recertification and vacancy processing


Physical Description

Physical Requirements

• Able to work in an office the majority of the time

• Exposure to office electronic equipment, interior lighting, and heating/AC

• Able to use the following equipment: Computer, telephone, pen, pencil, eraser, stapler, paper clips, copy machine, fax machine, doors, laminating machine, paper cutter

• Ability to travel throughout San Francisco 

• Ability to travel throughout various buildings 

• Ability to communicate clearly verbally and in writing 


Job Summary

The Assistant Manager assists the Property Manager in managing all aspects of daily building operations. Responsibilities include office management, administrative paperwork, responding to general inquiries from…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Salary

DOE; Comprehensive benefits

Location

On-site
1525 Grant Ave, San Francisco, CA 94133, USA

How to Apply

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