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Resident Engagement Specialist

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Published 6 days ago

Education Based Housing, Inc. is a 501(c)(3) non-profit organization. We provide non-clinical supportive services in multi-family and active senior apartment communities with residents

earning low to moderate income. All of our communities are tax credit properties. We also advocate for safe and affordable housing, while offering resources, skills, and tools needed to improve self-efficacy, stabilize a positive quality of life, and build fruitful communities in which residents can access equitable opportunities to thrive. We achieve this through community partnerships and services such as transportation, health & nutrition, scholarships, community social events, character building, financial planning & literacy, scholastic enrichment, and more!


Job Description:

We are looking for a creative and high energy Resident Engagement Specialist to service five active senior & multi-family properties in the Greater Houston area. Resident Engagement Specialist is responsible for cultivating relationships with the residents, networking and connecting the residents to the community, monitoring services the residents are receiving, and reporting/record keeping. The objective is to help residents maintain a high quality of life and reach their full potential. Excellent candidates will work well with minimal supervision, be a rock star with multi-tasking, be excellent with attention to detail, be a team play, and communicate very timely & effectively.

• Use a solution focused, strengths-based approach to encourage and support family participation in activities and events that increase resident engagement and community on EBH properties. Resident Engagement Specialist will also plan, coordinate, and manage monthly calendars of events.

• Develop a positive working relationship with residents by establishing rapport, trust and appropriate boundaries. • Empower residents to meet their own needs through education, training, and accessing services for themselves.

• Create and coordinate the distribution of flyers, monthly calendar, etc.

• Bridge relationships between EBH and community organizations that foster partnerships that support community goals.

• Develop and implement tools to gather program participant feedback and input to improve participation, outcomes, engagement, etc. Additional Duties as assigned.


Requirements:

• Strong communication skills with the ability to work closely with property management to achieve successful outcomes for residents

• Experience facilitating focus groups, engagement and social connection activities, and/or advisory councils

• Strong ability to build rapport, engage families, and communicate consistently to strengthen participation in program activities

• Flexibility in scheduling availability to meet program needs

• Comfort talking with people from diverse backgrounds and life experiences

• Strong organizational skills and ability to plan and coordinate activities and events • Ability to synthesize feedback to create plans related to engagement strategy

• Skilled in creating innovative strategies to elicit engagement

• Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, Marketing & Communications, or related field. Combination of education and professional experience will also be considered.

Minimum of 1-2 years of experience working with families or active senior citizens in mixed income housing, preferred .

**Strong preference for individuals who have previously worked as a Resident Engagement Specialist or Resident Services Coordinator in Supportive Services.

Please note that some duties are performed remotely.

Education Based Housing, Inc. is a 501(c)(3) non-profit organization. We provide non-clinical supportive services in multi-family and active senior apartment communities with residents

earning low to moderate income. All of our…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    May 3, 2021
  • Application Deadline
    April 30, 2021

Salary

Up to $40,000

Benefits

Qualified Small Employer Health Reimbursement Arrangement

(QSEHRA).

▪ Paid time off

▪ Holiday pay

▪ Travel Allowances

▪ Voting Time Off

▪ Witness/Jury Duty Leave

▪ Military Leave

▪ Personal Leave of Absence

▪ Professional Development Opportunities

Qualified Small Employer Health Reimbursement Arrangement

(QSEHRA).

▪ Paid time off

▪ Holiday pay

▪ Travel Allowances

▪ Voting Time Off

▪ Witness/Jury Duty Leave

▪ Military Leave

▪ Personal…

Level of Language Proficiency

Spanish proficiency is preferred.

Spanish proficiency is preferred.

Location

On-site
Houston, TX

Apply to This Job

Instructions:

Please be sure to provide the requested documents in addition to a video with a maximum duration of 3 minutes sharing:

  • What community means to you.
  • A fun fact about yourself
  • Key factors you're ideal work environment includes.

Upload the video to YouTube as an unlisted or public video and send the link to ebhjobs@educationbasedhousing.org.

If you have accessibility challenges, but would still like to submit please contact us.

Note: If your video’s settings are set to “private,” please be sure to provide us with the password to access. Incomplete submissions or submissions with private or un-viewable videos will not be considered.

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