Senior Resource Coordinator

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Published 19 days ago

The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and internationally. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities.

Launched in early 2020, Manhattan Justice Opportunities (Manhattan Justice) seeks to rethink justice in Manhattan and to build a justice system that is more responsive to individuals’ and communities’ needs. Manhattan Justice is a centralized, court-based screening and referral hub that provides judges, prosecutors and defense attorneys at New York County Criminal Court and Supreme Court with a wide array of social service-based sentencing options in misdemeanor and felony cases. Bringing together a consortium of service providers led by the Center for Court Innovation, Manhattan Justice offers onsite case management, psycho-educational groups, restorative justice, and other programming options. Manhattan Justice also provides referrals to community-based service providers for mental health, substance use, employment, primary healthcare services and more. These services are open to anyone who needs them — including court participants’ families and friends, and others affected by the criminal justice system. These services, which are both mandated and voluntary, help participants address underlying issues in their lives, build stability, and decrease their likelihood of further justice involvement.

Manhattan Justice is seeking a Senior Resource Coordinator. Reporting to the Deputy Project Director, the Senior Resource Coordinator will lead a team of staff who receive referrals from court, conduct outreach and scheduling, and report on compliance for mandated participants. This team provides coverage in various Criminal Court courtrooms to engage legal parties and participants, explains Manhattan Justice’s services to legal parties, coordinates new referrals, orients new participants to Manhattan Justice, and schedules participants for services. Once a participant is enrolled in programming, the team provides regular written and verbal updates and compliance reports to the court, including to the judge, clerks, defense attorneys, and prosecutors. The Senior Resource Coordinator will oversee the team’s daily operations and help lead on engagement with legal parties, as well as conduct outreach and scheduling, and coordinate compliance reporting for a caseload of mandated participants.

Manhattan Justice strongly encourages and seeks applications from women, people of color,members of the lesbian, gay, bisexual, and transgender communities, as well as individuals with prior contact with the criminal justice system.

Responsibilities include but are not limited to:

  • Provide direct supervision to a growing team; including weekly supervision with each staff person;
  • Manage all aspects of the referral and compliance processes, including setting schedules, coordinating and assigning tasks, and—as needed, and in consultation with the Project’s Clinical Director, Deputy Director and Director—revising processes and protocols;
  • Support ongoing outreach and compliance work, including regular case reviews and adjusting case assignments when necessary;
  • Oversee the quality of referral and compliance data entry and compliance reporting,including conducting routine data audits to ensure proper data collection and accuracy and reviewing draft reports;
  • Help lead engagement with legal stakeholders, including meeting with stakeholders one-on-one to discuss program processes and coordinating and giving presentations about Manhattan Justice’s daily operations and new initiatives;
  • Assist the Deputy Project Director, Clinical Coordinator, and Project Director with developing and implementing of new programs and protocols;
  • Cover Criminal Court courtrooms and collaborate with defense attorneys, prosecutors, and judges to identify participants who may be eligible for Manhattan Justice services;
  • Communicate with prosecutors, defense attorneys, judges and other court staff about defendants’ suitability for Manhattan Justice’s services;
  • Schedule participants for intake and assessments and ensure that they are connected with intake specialists/case managers/social workers;
  • Provide written and verbal case updates and compliance reports to defense, prosecution, and the court;
  • Coordinate compliance reporting, including tracking court dates and gathering updates from Manhattan Justice colleagues and community-based service providers;
  • Enter and maintain accurate data entry in the electronic case management database, including outreach, case information, intakes, attendances and case outcome data;
  • Collaborate and communicate professionally with all participants, legal parties, and other project stakeholders;
  • Coordinate onboarding and training for new resource coordinators and other relevant staff;
  • Conduct intakes and needs-based screenings for newly mandated participants, as necessary;
  • Manage a caseload of participants mandated to community service, as necessary;
  • Participate in staff meetings and trainings;
  • Attend evening court and community events and meetings, as needed;
  • Perform other duties as necessary to support Manhattan Justice; 
  • Perform other duties as assigned by Project Director or Deputy Project Director.


  • Bachelor’s degree and at least two years of experience working in a criminal court setting and/or human service field;
  • Prior supervisory experience strongly preferred; 
  • Knowledge and/or lived experience related to the criminal justice system and its impacts on communities; 
  • Excellent writing skills and attention to detail required;
  • Excellent communication skills, with the ability to work in multi-disciplinary settings and collaborate with multiple agencies and organizations;
  • Openness to constructive engagement with other professionals in the court setting who have differing and, at times, competing perspectives;
  • Ability to work with people from diverse backgrounds in a culturally responsive manner.

Compensation: Salary range starts at $52,000 and is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, four weeks paid vacation, paid sick time, TransitChek, Flexible Spending Account plans for health and dependent care, a 403(b) retirement plan and a 401(k) retirement plan with a generous employer match.

The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.

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The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Professional Level


New York, NY 10013, US

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